Operations Coordinator - Market Access

PharmaEssentia U.S.A.; Burlington (MA); Hybrid; USD 6,700 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Paid time off

401(k) match

Flexible Spending Account

Cell phone reimbursement

Employee Assistance Program

Free parking

Job summary

PharmaEssentia USA is seeking an Operations Coordinator to support the Market Access leadership team in a hybrid role at our Burlington, MA office. You will manage calendars, contracts, travel, and onboarding, while coordinating budgets and cross-functional communications.

Minimum 3+ years supporting executives; a Bachelor’s degree is preferred; strong Office skills and attention to detail are essential. Join a fast-paced environment with opportunities to shape cross-functional programs and

Qualifications

• 3+ years supporting senior executives in a fast-paced environment.
• Bachelors degree preferred or equivalent experience.
• Excellent time management and ability to multi-task.
• Strong verbal and written communication with internal/external stakeholders.
• Ability to work independently with ownership over goals.
• Flexible and able to thrive in change and a fast-paced environment.
• Proactive problem-solving and follow-through skills.

Responsibilities

• Perform general administrative functions to support the Market Access leadership team.
• Create and modify Word and PowerPoint documents such as reports, agendas, and communications.
• Coordinate travel arrangements and onboarding of new team members.
• Manage contracting and procurement end-to-end, routing through legal and finance review.
• Maintain department files and SharePoint documentation.
• Manage complex calendars across time zones and schedule meetings.

Skills

Time management

Multi-tasking

Communication

Organization

Education

Bachelors degree preferred

Tools

Microsoft Office

SharePoint

Outlook

Job description

The Company:

It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at PharmaEssentia USA. Join us, and let’s transform lives, together.

PharmaEssentia USA Corporation is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved in Europe and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through the combination of rigorous research and innovative thinking.

Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taipei Exchange (6446) and are expanding our global presence with operations in the U.S., Japan, and China, along with a world-class biologics production facility in Taichung.

Position Overview

The Operations Coordinator provides support for senior leaders within the Market Access team. This role will handle general administrative tasks, document creation, and project support as needed.

This role is hybrid in our Burlington, MA office.

Responsibilities

• Perform general administrative functions to support the Market Access leadership team
• Create and modifyWord and Power point documents such as reports, agendas, presentation decks, and communications
• Collect and prepare information for use in meetings of our senior leadership team and other outside executives
• Manage contracting and procurement processes end to end — initiate and route agreements through the internal review and approval system, track status through legal, compliance, and finance review.
• Coordinate travel arrangements within company guidelines and manage itineraries
• Assist with processing timely and accurate travel & expense reports as needed
• Coordinate/assist with onboarding of new Market Access team members
• Maintain department files, lists, archives, etc. in SharePoint
• Help to ensure timely response to departmental inquiries
• Maintain confidentiality in all aspects of client, staff, and vendor information
• Support team meetings and events
• Manage complex, frequently changing calendars for Market Access leaders, including scheduling across time zones and resolving conflicts
• Manage the department budget — prepare and submit purchase requisitions, monitor spend against plan, reconcile monthly actuals, support the annual budget and quarterly reforecast cycles, and partner with Finance on accruals and variance reporting
• Serve as primary point of contact for internal and external stakeholders, including payers, consultants, and cross‑functional partners
• Support congress, advisory board, and speaker program logistics in coordination with compliance and legal
• Draft, proofread, and distribute meeting agendas, minutes, and action‑item trackers, and follow up on deliverables to closure
• Maintain department distribution lists, org charts, and SOP documentation, updating as the team evolves
• Provide project management support for Market Access strategic priorities — track milestones, timelines, and deliverables across workstreams, and flag risks and slippage to leadership
• Special projects, as assigned

Working Conditions

On site/in office 3 days a week (Hybrid)

Requirements

• 3+ years relevant experience supporting senior executives in a fast‑paced environment
• Bachelor’s degree preferred or equivalent experience
• Excellent time management skills and ability to multi‑task and prioritize work
• Strong initiative, organizational abilities, attention to detail and accuracy
• Excellent verbal and written communication skills with the ability to interact effectively and professionally with management, colleagues, consultants, and vendors
• Ability to work independently and be self‑motivated with a strong work ethic and sense of ownership over goals
• Flexible and able to shift gears quickly, thrives on change and a fast‑paced, energetic environment
• Excellent proactive problem‑solving and follow‑through skills to meet deadlines and shifting priorities
• Advanced proficiency in Office (Outlook, Word, Excel, PowerPoint, SharePoint, Teams).

The expected salary range for this position based on greater Boston, MA location is $67,320-$99,960. Actual salary pay will be based on multiple factors, including geographic location, experience, qualifications, and other job‑related factors permitted by law.

Benefits of working with our team

• Comprehensive medical coverage
• Dental and vision coverage
• Generous paid time‑off
• 401(k) retirement plan with competitive company match
• Medical & Dependent Care Flexible Spending Account
• Up to $150 monthly cell phone reimbursement
• Employee Assistance Program
• Free parking

EEO Statement

At PharmaEssentia USA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

PharmaEssentia USA believes that diversity and inclusion among our team are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.PharmaEssentia does not accept unsolicited agency resumes. Staffing agencies should not send resumes to our HR team or to any PharmaEssentia employees. PharmaEssentia is not responsible for any fees related to unsolicited resumes from staffing agencies.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At PharmaEssentia, our goal is to treat as many people with cancer as possible. That means challenging the status quo with better science that leads to better lives. By joining our team, you will not only expand your own possibilities, but you will contribute to expanding options for people with cancer.