Operations Coordinator - Genetics Research Laboratories

Mount Sinai Health System; New York (NY); On-site; USD 66,000 - 74,000; Full time

Job summary

Mount Sinai Health System in New York, NY seeks an Operations Coordinator to oversee day-to-day department operations across multiple sites. You will manage spaces, equipment, and supplies, coordinate with facilities and vendors, and support safety and regulatory compliance while maintaining detailed records.

The role emphasizes hands-on tasks, problem-solving, and collaboration with staff to improve workflows and service delivery.

Qualifications

• Associates degree or equivalent work experience.
• 3 years related experience in operations, facilities coordination, logistics, inventory management, administrative services, or a similar field.
• Bachelor's degree preferred.

Responsibilities

• Supports the day-to-day operations of departmental spaces and shared resources, ensuring that offices, conference rooms, and other areas remain organized, functional, and adequately supplied.
• Conducts routine rounds to identify operational issues and coordinates space moves, office setups, renovations, and other departmental needs.
• Submits and tracks requests with Facilities, Engineering, Housekeeping, Security, and other institutional support services, following up to ensure issues are addressed and resolved.
• Maintains equipment and supply inventories, coordinates equipment repairs and servicing with vendors, and assists with the installation, maintenance, and monitoring of departmental equipment and systems, including cryogenic freezers and associated monitoring systems.
• Coordinates the ordering, receipt, and distribution of supplies and materials, obtains vendor quotes, submits purchase orders and invoices, monitors expenditures, and assists with vendor contracts and service agreements.
• Coordinates deliveries and distribution of departmental mail and packages, including temperature-sensitive and hazardous materials, and troubleshooting delivery or handling issues as needed.
• Supports laboratory glassware cleaning operations, including maintaining workflow, troubleshooting issues, and training staff on established procedures as needed.
• Coordinates equipment and furniture transfers, access and key requests, property documentation, and the appropriate disposal of furniture and equipment.
• Identifies and reports potential safety or compliance concerns and assists departmental leadership with corrective actions, safety documentation, and applicable institutional or regulatory requirements.
• Maintains accurate records, trackers, inventories, and operational documentation; monitors outstanding requests, identifies discrepancies, and provides timely updates to departmental leadership and relevant stakeholders.
• Serves as a point of contact for faculty, staff, vendors, and institutional support services to troubleshoot day‑to‑day issues and ensure requests are addressed in a timely and professional manner.
• Identifies opportunities to improve operational efficiency, organization, and service delivery, and helps implement and maintain consistent departmental procedures and workflows.
• Collaborates with other operations staff to coordinate responsibilities, provide cross‑coverage, and ensure continuity of departmental operations. May assist with training and mentoring staff on operational procedures.
• Performs other duties as assigned.

Skills

Organizational skills

Time management

Troubleshooting

Communication

Education

Associates degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Description

The Operations Coordinator supports the day-to-day operations of a large, multi-site academic department, ensuring that equipment, supplies, and support services function efficiently. This is a hands‑on role that combines operational coordination, facilities and equipment management, and administrative support, requiring strong organizational skills, time management, and the ability to troubleshoot and follow tasks through to completion.

Description

The Operations Coordinator supports the day-to-day operations of a large, multi-site academic department, ensuring that equipment, supplies, and support services function efficiently. This is a hands‑on role that combines operational coordination, facilities and equipment management, and administrative support, requiring strong organizational skills, time management, and the ability to troubleshoot and follow tasks through to completion.

Responsibilities

• Supports the day-to-day operations of departmental spaces and shared resources, ensuring that offices, conference rooms, and other areas remain organized, functional, and adequately supplied.
• Conducts routine rounds to identify operational issues and coordinates space moves, office setups, renovations, and other departmental needs.
• Submits and tracks requests with Facilities, Engineering, Housekeeping, Security, and other institutional support services, following up to ensure issues are addressed and resolved.
• Maintains equipment and supply inventories, coordinates equipment repairs and servicing with vendors, and assists with the installation, maintenance, and monitoring of departmental equipment and systems, including cryogenic freezers and associated monitoring systems.
• Coordinates the ordering, receipt, and distribution of supplies and materials, obtains vendor quotes, submits purchase orders and invoices, monitors expenditures, and assists with vendor contracts and service agreements.
• Coordinates deliveries and distribution of departmental mail and packages, including temperature-sensitive and hazardous materials, and troubleshooting delivery or handling issues as needed.
• Supports laboratory glassware cleaning operations, including maintaining workflow, troubleshooting issues, and training staff on established procedures as needed.
• Coordinates equipment and furniture transfers, access and key requests, property documentation, and the appropriate disposal of furniture and equipment.
• Identifies and reports potential safety or compliance concerns and assists departmental leadership with corrective actions, safety documentation, and applicable institutional or regulatory requirements.
• Maintains accurate records, trackers, inventories, and operational documentation; monitors outstanding requests, identifies discrepancies, and provides timely updates to departmental leadership and relevant stakeholders.
• Serves as a point of contact for faculty, staff, vendors, and institutional support services to troubleshoot day‑to‑day issues and ensure requests are addressed in a timely and professional manner.
• Identifies opportunities to improve operational efficiency, organization, and service delivery, and helps implement and maintain consistent departmental procedures and workflows.
• Collaborates with other operations staff to coordinate responsibilities, provide cross‑coverage, and ensure continuity of departmental operations. May assist with training and mentoring staff on operational procedures.
• Performs other duties as assigned.

Qualifications

• Associates degree, or equivalent work experience. Bachelors degree preferred.
• 3 years related experience required in operations, facilities coordination, logistics, inventory management, administrative services, or a similar field.

Preferred

• Experience in research, academic, healthcare, laboratory, or other complex institutional environments is beneficial but not required.
• Strong organizational and time‑management skills, with the ability to manage competing priorities, meet deadlines, and respond effectively to changing operational needs.
• Demonstrated ability to take initiative, troubleshoot problems, and follow tasks through to completion.
• Comfortable performing hands‑on operational tasks in addition to administrative and computer‑based work.
• Proficiency with Microsoft Office and the ability to learn and navigate institutional systems, tracking tools, and inventory or procurement platforms.
• Strong communication and interpersonal skills, with the ability to work effectively with individuals across different departments and levels of an organization.
• Ability to work independently while contributing to a collaborative team environment.

Employer Description

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well‑being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About The Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high‑quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint‑venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children’s Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66482.07 - $74250 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.