Operations Coordinator: Branch Finance & Fleet Ops

Talentify; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Penske in Austin, TX seeks an Operations Coordinator to manage administrative processes across the branch, support profitability, and deliver superior customer service to internal and external customers.

You will assist the Branch Financial Manager with billing, fleet licensing, analytics using QlikView/AS400, and payroll tasks, with emphasis on collaboration and timely problem solving.

Strong MS Office skills and a willingness to travel are required.

Qualifications

• High school diploma or equivalent; degree preferred
• Interpersonal and relationship-building skills with ability to collaborate with branch team members
• Competent written and verbal communication skills
• 2+ years experience in customer service financial administrative role
• Agile and quick learner; collaborative projects and ongoing education
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint

Responsibilities

• Oversee accounts receivable processes and maintain local collection contacts to support centralized function.
• Monitor weekly and monthly lease, contract maintenance, and special billing, and resolve issues timely; support customer service and branch profitability.
• Complete Fleet Service activities: licensing, permitting, vehicle service, citations; coordinate external vendor support.
• Perform process analyses in billing, reports, credit memos, accounts receivable, licensing; propose solutions to protect profitability.
• Maintain district personnel files, weekly payroll, and paperwork for new hires; support branch and district financial managers.

Skills

Customer service

Administrative

Communication

Attention to detail

Problem solving

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

QlikView

AS/400

Job description

Penske in Austin, TX seeks an Operations Coordinator to manage administrative processes across the branch, support profitability, and deliver superior customer service to internal and external customers.

You will assist the Branch Financial Manager with billing, fleet licensing, analytics using QlikView/AS400, and payroll tasks, with emphasis on collaboration and timely problem solving.

Strong MS Office skills and a willingness to travel are required.