Operations Coordinator

MSD Malaysia; West Point (PA); On-site; USD 87,000 - 137,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Merck & Co., Inc. seeks a Clinical Services Operations Coordinator to oversee laboratory animal resources and husbandry operations in a West Point-based facility. The role involves ensuring high-quality animal care, coordinating training, and supporting SOP development and validation programs.

The position requires a bachelor’s degree in Biology, Chemistry, or related field by June 2027, with potential for in-depth involvement in regulatory compliance and cross-department collaboration.

Qualifications

• Experience in a Research / in vivo field.
• In-person internship / job shadow experience will be considered.

Responsibilities

• Assist with training and supervision of hourly personnel.
• Oversee animal care operations and records management.
• Assist with development and validation programs for equipment and processes.
• Maintain compliance with SOPs, USDA/NIH guidelines and Good Laboratory Practices.
• Prepare and manage departmental reports (census, facility records).
• Communicate effectively with project teams and cross-functional groups.

Skills

Animal Handling

Animal Husbandry

Biology

Biotechnology Research

Blood Specimen Collection

Data Recording

Equipment Validations

Good Lab Practices

In Vivo Studies

Laboratory Documentation

Laboratory Operations

RLATG Certification

Researching

Resource Utilization

Technical Knowledge

Use of Laboratory Equipment

Education

Bachelor’s degree in Biology, Chemistry, or related field

MS in Biology or related in vivo field

Job description

Job Description The Clinical Services Operations Coordinator, under the guidance of a West Point laboratory animal resources husbandry operations, works to provide world class animal care to impact drug development and discovery and improve human health. With minimal direction and in compliance with departmental Standard Operating Procedures, our Research & Development division study requirements, as well as applicable regulations and guidelines to include USDA regs, NIH Guide and, Good Laboratory Practices, this position oversees the details of animal care and related activities of Laboratory Animal Resources, to include indirect guidance of animal care workers. Has responsibility to assist with the training, development, assignment coordination and safety of hourly personnel. Contributes to making work assignments, ensuring completion and quality, and administers personnel policies. Ensures that quality support of research laboratory animal programs is a team effort between LAR, research staff and other support organizations. Collaborates across projects; communicates work related information to project teams: some contacts outside the department / company; may represent functional group on department teams or committees. Independently carries out minor technical duties related to laboratory practices, supplies organization, and laboratory records management. Contributions include: Contributes to interdepartmental collaborations with other members of our Research & Development division community. Assists with managerial reports as required (census, facility records) Communicates effectively, both verbal and written, with departmental and research staff. Assumes an assistant role in training of departmental staff in specific activities. Provides guidance to husbandry staff in conjunction with line management. Assists with the processing of orders of animals to meet research needs. In collaboration with other LAR personnel assists with the development and implementation of equipment and process validation programs. This includes but is not limited to, the validation of sanitation procedures, water testing, airborne particulate analysis, and temperature and light level testing and validation. Maintains animal source and transaction records in compliance with our Company, state and federal requirements. Assists with development, implementation, and monitoring of SOPs for daily activities. Manages husbandry equipment including rack washers, bottle washers, Tunnels washers, automated bedding systems and bulk sterilizers, and trains employees in their operation. Is included in rotational weekend and holiday duty.

Education Minimum Requirement: Required: candidate must have completed a minimum of a bachelor’s degree in Biology, Chemistry, or a related field by June 2027

This is a full time position with a start date of June 2027

Required Experience and Skills

• Experience in a Research / in vivo field; functional in-person internship / job shadow experience will be considered.

Preferred Experience and Skills

• Preferred: MS in Biology or related in vivo field 5 year experience in a Research Laboratory in vivo management ALAT, AAALAS certification

Required Skills

• Animal Handling
• Animal Husbandry
• Biology
• Biotechnology Research
• Blood Specimen Collection
• Data Recording
• Equipment Validations
• Good Lab Practices
• In Vivo Studies
• Laboratory Documentation
• Laboratory Operations
• Registered Laboratory Animal Technologist (RLATG)
• Researching
• Resource Utilization
• Technical Knowledge
• Use of Laboratory Equipment

Preferred Skills

US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is $87,300.00 - $137,400.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: Not Indicated Valid Driving License: No Hazardous Material(s): N/A

Job Posting End Date: 09/2/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.