Operations Coordinator

Jubilant HollisterStier CMO; Spokane (WA); Sur place; USD 40 000 - 54 000; Plein temps

Avantages offerts par ce poste

FSA / HSA

Life & AD&D

Disability Insurance

Employee Assistance Program

Résumé du poste

Jubilant HollisterStier is seeking an Operations Coordinator to support the Commercialization, Development & Optimization (CDO) organization in Spokane. You will maintain project documentation, dashboards, and governance materials while coordinating meetings and preparing customer-facing materials.

The role interfaces with multiple functions, enabling you to drive operational excellence, data-driven decisions, and professional growth within a global pharmaceutical leader.

Qualifications

• Degree required: Associate’s or Bachelor’s in Business Admin, Marketing, Communications, Life Sciences, Engineering Technology, or related field.
• 2+ years of administrative support, project coordination, document control, business operations, or related functions.
• Proficiency with MS Office Suite (PowerPoint, Excel, Word, Teams, SharePoint).
• Strong organizational, time-management and communication abilities.
• Experience with document management systems and dashboard, KPI, project tracking tools.

Responsabilités

• Document Management & Administrative Support: manage EDMS, track lifecycles, monitor readiness, maintain repositories, coordinate meetings, and support training records.
• Operational Reporting & Dashboard Management: maintain trackers, dashboards, metrics, and reporting; support data-driven decisions.
• Commercial & Marketing Support: create/update presentations, develop customer materials, and prepare visuals for proposals.
• Project & Governance Support: maintain summaries, assist with program reviews, prepare business cases, and improve processes.

Connaissances

Organizational skills

Communication skills

Time management

Visual communication

Formation

Associate’s or Bachelor’s degree

Outils

Microsoft Office

PowerPoint

Excel

Word

Teams

SharePoint

Description du poste

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next

As Spokane’s Largest Manufacturing Company, Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family. established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

For the Builders, Innovators, and Doers — This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you’ll feel at home here. At Jubilant HollisterStier, your ideas matter — and your impact is felt globally.

Why builders choose us:

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well‑being shouldn’t have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

If you want to build something meaningful with a team that values your drive, skills, and ideas — you belong here.

Job Description:

The Operations Coordinator provides operational, documentation, and commercial support to the Commercialization, Development & Optimization (CDO) organization. This position serves as a key resource for maintaining project documentation, tracking department metrics, supporting governance activities, and preparing customer-facing and internal business presentations. The Coordinator ensures accurate and timely management of records and documentation, maintains operational dashboards and reporting tools, and supports the development of marketing and business development materials that communicate CDO capabilities and project success.

This role interfaces routinely with CDO, Technical Services, QA, Engineering, Program Management, Operations, and Business Development to support both internal execution and customer engagement activities.

Document Management & Administrative Support

• Download, upload, organize, and maintain records within electronic document management systems (EDMS).
• Track document lifecycle status, approvals, revisions, and implementation activities.
• Monitor and report on document metrics, overdue approvals, and document readiness.
• Maintain departmental repositories, templates, and controlled records.
• Support meeting coordination, agenda preparation, action item tracking, and follow-up activities.
• Assist with scheduling, training records, and departmental administrative tasks as needed.

Operational Reporting & Dashboard Management

• Maintain CDO project trackers, milestone schedules, action logs, and performance dashboards.
• Compile and distribute weekly and monthly departmental metrics and KPI reports.
• Support leadership reviews through development of visual management tools and status reporting.
• Maintain databases and spreadsheets used to track project and departmental performance.
• Collect, analyze, and organize data to support business and operational decision-making.

Commercial & Marketing Support

• Create, update, and maintain PowerPoint presentations describing CDO capabilities, technologies, and service offerings.
• Support development of customer-specific presentations for development programs, technical proposals, and business opportunities.
• Develop charts, graphics, timelines, and visual content for customer and leadership presentations.
• Maintain standardized presentation templates and capability materials.
• Support creation of brochures, one-pagers, and promotional materials highlighting development and commercialization services.

Project & Governance Support

• Support governance meetings by maintaining project status summaries and action-item tracking.
• Assist with project documentation and cross-functional communication activities.
• Help coordinate development program reviews, stage-gate assessments, and leadership updates.
• Support preparation of business cases, project summaries, and management review materials.
• Facilitate communication of project status, risks, and key milestones.
• Identify opportunities to improve document workflows, reporting processes, and administrative efficiency.
• Support implementation and maintenance of standardized departmental processes and templates.
• Assist in deployment of new tools, dashboards, and reporting systems.
• Contribute to operational excellence initiatives within the CDO organization.

Qualifications:

Required:

• Associate’s or Bachelor’s degree in Business Administration, Marketing, Communications, Life Sciences, Engineering Technology, or related field.
• 2+ years of experience in administrative support, project coordination, document control, business operations, or related functions.
• Proficiency with Microsoft Office Suite, including PowerPoint, Excel, Word, Teams, and SharePoint.
• Strong organizational and time-management skills.
• Excellent written, verbal, and visual communication abilities.
• Demonstrated ability to manage multiple assignments and priorities in a fast-paced environment.
• Working knowledge of Microsoft Word, Excel, PowerPoint, Teams, and SharePoint.
• Working knowledge of electronic document management systems.
• Working knowledge of Dashboard, KPI, and project tracking tools.
• Working knowledge of presentation development and visual communication.

Preferred:

• Training or certification in project coordination, document control, business operations, marketing communications, Lean/Six Sigma, or related business process improvement methods is preferred.
• 2+ years of experience in administrative support, project coordination, document control, business operations, or related functions.
• Proficiency with Microsoft Office Suite, including PowerPoint, Excel, Word, Teams, and SharePoint.
• Strong organizational and time-management skills.
• Excellent written, verbal, and visual communication abilities.
• Demonstrated ability to manage multiple assignments and priorities in a fast-paced environment.

Shift: Monday-Friday 8:00am-4:30pm

Compensation & Benefits That Start on Day One — Because Your Well Being Matters

Hiring Wage: $28.81 – $38.96, with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don’t believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long-term success.

Starting on your first day, you receive:

• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Unlock Your Potential

If you’re seeking a dynamic and rewarding career, we welcome your application today. Apply online:

Careers - Jubilant HollisterStier

Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require assistance applying for a position, contact:

Our Promise: Caring, Sharing, Growing

We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.