Operations Coordinator

CEI; Providence (RI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Job summary

CEI in Providence, RI is seeking an Operations Coordinator to manage scheduling, dispatching, tracking, and reporting for maintenance and construction work. The role supports in-house and contractor crews to maximize resource utilization and ensure compliance with capital projects and regulatory requirements.

The ideal candidate will coordinate with Field Operations management, prepare permit applications, and maintain data accuracy across trackers and systems.

Qualifications

• 2+ years of Excel experience required.
• Strong organizational skills and ability to manage competing priorities and deadlines in a fast-paced environment.
• Proficient in Microsoft Office 365 Applications.
• Excellent oral and written communication skills.
• Ability to work flexible schedules, extended hours, and travel to multiple work locations within the state as needed.
• Previous utility experience or knowledge of natural gas system operations preferred.
• Previous experience with work planning and scheduling process preferred.
• Previous experience with process management and improvement preferred.

Responsibilities

• Prepare road opening permit applications in accordance with local permitting agency requirements.
• Ensure data quality in work management systems for regulatory compliance dates and work plan progress.
• Monitor permit application status and adhere to cycle times for timely permitting.
• Lead daily discussions with operational supervisors and contractor foremen to ensure progress and full crew utilization.
• Coordinate internal resources to balance short/long-term needs and meet annual workplan goals.
• Build relationships with key stakeholders and share best practices to ensure timely project delivery.
• Engage municipal officials in permitting to secure necessary approvals.
• Challenge existing processes to drive efficiencies in how work is performed.
• Act as back-up to Resource and Work Coordination Supervisor on permit matters.
• Support training of bargaining unit personnel on permit processes.

Skills

Excel

Organizational skills

MS Office 365

Communication

Travel flexibility

Utility experience

Work planning

Process improvement

Education

Associate's degree preferred

Job description

Job Description

Job Description

Operations Coordinator (Construction/Utilities)

Job at a Glance
Title: Operations Coordinator
Location: Providence, RI 02907
Contract: W2 only
Pay: $ 37/hour + optional medical, dental, vision, 401(k) match

Overview
The coordinator is responsible for scheduling, dispatching, tracking, and reporting of maintenance and construction work for in-house and contractor crews to ensure resources are fully utilized. In addition, the role is responsible for the preparation of permit applications, assembly of work packets and all other prerequisites required for the delivery of all capital construction, field maintenance work and customer-initiated gas growth work. This position is also responsible for assisting with overall oversite and accurate tracking and fulfilling requests to ensure sufficient volume of shovel-ready work exists to meet workplan and regulatory requirements. This role works closely with Field Operations management personnel.

Key Responsibilities

• Prepare road opening permit applications in accordance with the requirements of local permitting agency
• Responsible for the accuracy and data quality of information entered in work management systems and trackers, which is crucial for tracking and managing regulatory compliance dates and work plan progress.
• Monitors accurate permit application status within work management systems and trackers and adheres to departmental cycle times for the purpose of timely permitting.
• Facilitates daily discussions with operational supervisors and contractor foreman to ensure work progression and full utilization of crews.
• Coordinate and balance internal resources to optimize short and long-term resource needs and achieve the annual workplan objectives.
• Develop and maintain effective relationships with key stakeholders, share best practices, drive consistency, and ensure timely delivery of projects.
• Engage directly with municipal officials involved in the permitting process to secure approvals necessary to progress work.
• Challenge existing ways of working and continuously seek better ways of performing work to drive greater efficiencies.
• Serve as back-up to Resource and Work Coordination Supervisor regarding all permit related matters.
• Supports training and development of bargaining unit personnel performing permit process related work.

Required Skills

• 2+ years of Excel experience required
• Strong organizational skills and ability to manage competing priorities and deadlines in a fast-paced environment
• Must be computer literate with proficiency in Microsoft Office 365 Applications
• Excellent oral and written communication skills
• Ability to work flexible schedules, extended hours, and travel to multiple work locations within the state as needed
• Previous utility experience or knowledge of natural gas system operations (preferred)
• Previous experience with work planning and scheduling process (preferred)
• Previous experience with process management and improvement (preferred)

Required Education

Prefer Associate's degree

Preferred Skills

• Previous utility experience or knowledge of natural gas system operations
• Previous experience with work planning and scheduling process
• Previous experience with process management and improvement

Why Should I Apply?
This position offers an opportunity to work in a dynamic environment with a focus on operational efficiency and regulatory compliance. It is ideal for candidates seeking to leverage their organizational and coordination skills within the utility sector.

About CEI:
As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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