Operations Coordinator

Ryder System, Inc.; Boston (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Stock purchase options

Employee discounts

Paid holidays & PTO

Maternity leave (12 weeks)

Job summary

Ryder System, Inc. is hiring an Operations Coordinator in New Albany, OH within our Supply Chain Solutions division. You will manage carrier relationships, assist with scheduling, and ensure timely billing and delivery performance for 4PL partnerships.

This exempt, full-time role offers a competitive hourly wage, benefits from day one, paid holidays and PTO, plus advancement opportunities at a Fortune 500 logistics leader.

Qualifications

• Experience in logistics or transportation operations.
• Ability to manage multiple processes and reports.
• Excellent written and verbal communication.

Responsibilities

• Print delivery tickets and coordinate with network carriers.
• Update orders on RTBS and schedule with carriers.
• Process returns and RA clarifications for all locations.
• Manage the Open RA and the 50+ delivery date reports.
• Respond to invoice questions from the carrier invoicing team.
• Validate complete dates in iDirect and support operations supervisor.
• Assist with building return trucks and act as backup for calls and emails.

Skills

Operations background

Organization skills

Communication skills

Professional relationships

Practical learning

Education

Bachelor's degree preferred

Job description

Job Description :

We are immediately hiring an Operations Coordinator in New Albany, OH for our Supply Chain Solutions division.

• Pay Type: Exempt / Salary paid Twice Per Month
• Pay: $18.00 - $20.00 per hour based on experience
• Schedule: Monday-Friday 8:00 a.m. – 5:00 p.m.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Job Description

Summary

The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

Essential Functions

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team
• Validate and update complete dates in iDirect for orders that have a scheduled date
• Assist Operations Supervisor with building return trucks
• Serve as backup for Operations Supervisor’s phone and email

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Operations background (Logistics and/or Transportation)
• Meets corporate competency model requirements
• Organization skills
• Ability to understand and follow work procedures
• Communication skills (verbal and written)
• Ability to build professional relationships
• Practical Learning skills

Qualifications

• Bachelor's degree preferred
• One (1) year or more years related experience required

Candidates must be authorized to work for any employer in the United States without requiring current or future visa sponsorship.

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

EEO/AA/Female/Minority/Disabled/Veteran

Job Category: Supply Chain

Our Culture & Commitment :

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

18.00

Maximum Pay Range:

20.00

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .