Operations Control Center (OCC) Supervisor

The Planet Group; BLOOMINGTON (MN); On-site; USD 90,000 - 120,000; Full time

Job summary

The Planet Group is seeking an experienced supervisor for our Operations Control Center (OCC). The role leads a 24/7 crew, ensuring safe, compliant plant operation and data integrity.

You will mentor staff on procedures, coordinate with management on personnel matters, and stay on-call for emergencies. Responsibilities include monitoring SCADA setpoints, directing substation controls, and ensuring timely data reporting to grid operators.

Qualifications

• Experience: 5+ years of supervisory experience in a 24/7 operational shift environment (power plant).
• Education: Bachelor’s degree in a technical field preferred; equivalent business or military leadership experience valued.
• Certifications: Current NERC Balancing and Interchange certification, or ability to obtain within 12 months of hire.
• Industry knowledge: Familiarity with NERC, FERC, and regional system operator requirements.
• Systems: Strong working knowledge of SCADA equipment and industrial communication systems.
• IT: Excellent computer and networking skills, with advanced proficiency in Microsoft Office.

Responsibilities

• Oversee OCC Operators during your shift and manage the 24/7 multi-person crew schedule.
• Mentor staff on operational guidelines, processes, and safety procedures, providing technical guidance to resolve system performance issues.
• Collaborate with the OCC Manager/Director on personnel updates and documentation.
• Remain on-call for emergencies and cover alternate shifts as needed.
• Monitor and control plant setpoints using SCADA systems to maximize asset value and efficiency.
• Direct electrical substation switching to meet ISO and customer requirements.
• Maintain real-time operator logs and ensure data sent to RTO/ISO grids is correct.
• Ensure operations follow regulatory requirements, contractual obligations, and safety training.
• Lead triage during simultaneous plant events and coordinate with maintenance teams for troubleshooting.
• Assist with onboarding of new generation projects and functional testing.

Skills

Supervisory experience

SCADA operations

Communication skills

Data logging & analysis

Emergency on-call

IT & networking

Safety compliance

Education

Bachelor’s degree in technical field

Military leadership experience

Tools

SCADA systems

Microsoft Office

Industrial communication systems

Job description

• Supervise & Schedule: Oversee OCC Operators during your shift, manage the 24/7 multi-person crew schedule, and step in as the active supervisor or Level II Operator when needed.
• Train & Support: Mentor staff on operational guidelines, processes, and safety procedures, providing technical guidance to resolve system performance issues.
• Performance Management: Maintain a collaborative team environment and partner with the OCC Manager/Director on personnel updates, documentation, or necessary disciplinary actions.
• Emergency & Shift Flexibility: Remain available on-call for emergency situations and maintain flexibility to cover alternate shifts as operational needs change.
• SCADA Operations: Monitor and control plant setpoints (like active and reactive power) using OEM or Enterprise SCADA systems to maximize asset value and efficiency.
• Grid Coordination: Direct electrical substation switching based on standard practices, and adjust controls to meet utility, ISO, and customer requirements.
• Data Integrity & Logging: Monitor weather data, equipment temperatures, and voltage outputs. Keep accurate, real-time operator logs and ensure data sent to RTO/ISO grids is correct.
• Compliance & Safety: Ensure all operations strictly follow regulatory requirements, contractual obligations, and annual safety program training.
• Troubleshooting & Event Coordination
• Triage Management: Help lead the team through simultaneous plant events, prioritizing safety and quick resolution.
• Collaborative Technical Support: Analyze operating data to spot performance trends, and partner with maintenance teams to troubleshoot plant control or telemetry issues.
• Project Onboarding: Assist with functional testing and data verification during the commissioning and onboarding of new generation projects.
• Working Conditions
• Environment: Primarily a standard office/control room setting (approximately 90% desk/workstation operations).
• Travel: Up to 10% travel for offsite meetings or site visits as required.

Job Qualifications:

• Experience
• Experience: 5+ years of supervisory experience preferred, ideally in a 24/7 operational shift environment (such as a power plant).
• Education:
• Bachelor’s degree in a technical field preferred; equivalent business or military leadership experience is highly valued.
• Technical & Compliance Skills
• Certifications: Current NERC Balancing and Interchange certification, or the ability to obtain it within 12 months of hire.
• Industry Knowledge: Familiarity with NERC, FERC, and regional system operator requirements.
• Systems & Equipment: Strong working knowledge of SCADA equipment and industrial communication systems.
• IT Proficiency: Excellent computer and networking skills, with advanced proficiency in the Microsoft Office Suite.
• Core Competencies
• Strong communication and interpersonal skills.
• Proven ability to multi-task and manage competing priorities effectively.