Operations Consultant - Global Ops

Bank of America; Atlanta (GA); On-site; USD 60,000 - 96,000; Full time

Benefits offered by this job

Benefits eligible

Discretionary incentive

Job summary

Bank of America is seeking an Operations Consultant for Global Operations within Equipment Finance & Leasing Operations. The role focuses on resolving complex issues, advising on design and implementation of products and services, and leading projects across multiple sites with a high level of technical expertise.

Key duties include financial reviews of lease/loan documents, reconciling GLs, and ensuring timely, professional customer service.

Qualifications

• 3+ years of experience in General Accounting and General Ledger activity
• Excellent verbal and written communication skills, including presentation skills
• Excellent math skills
• Project management skills including high attention to detail
• Critical thinking
• Proficient with Microsoft Excel
• Time management abilities
• Must be able to multitask and work well within a team setting
• Prior experience with report writing tools such as TOAD & Alteryx

Responsibilities

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects
• Financial review of lease/loan documentation and pricing files to set-up on system of record
• Process outgoing wires to 3rd party investors
• Perform GL reconciliations
• Accurately calculate book balances and provide to the line of business.
• Responsible for providing a consistently high level of service to customers in a timely manner.
• Perform assigned tasks quickly and efficiently, responding to requests for information, communicating issues to appropriate parties, and ensuring that responses to customers are prompt, professional and courteous.

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Line of Business Job Description:

Global Operations is looking for an Operations Consultant to join the Equipment Finance & Leasing Operations team. Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for multiple sites or larger business unit(s), including research. Functions as the technical expert in their assigned area. Provides work direction, guidance and expertise to less experienced associates and provides training to associates and Business Partners on new and complex initiatives. Builds strong relationships with Business Partners across LOBs. Has in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work.

Responsibilities:

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects
• Financial review of lease/loan documentation and pricing files to set-up on system of record
• Process outgoing wires to 3rd party investors
• Perform GL reconciliations
• Accurately calculate book balances and provide to the line of business.
• Responsible for providing a consistently high level of service to customers in a timely manner.
• Perform assigned tasks quickly and efficiently, responding to requests for information, communicating issues to appropriate parties, and ensuring that responses to customers are prompt, professional and courteous.

Required Qualifications:

• 3+ years of experience in General Accounting and General Ledger activity
• Excellent verbal and written communication skills, including presentation skills
• Excellent math skills
• Project management skills including high attention to detail
• Critical thinking
• Proficient with Microsoft Excel
• Time management abilities
• Must be able to multitask and work well within a team setting
• Prior experience with report writing tools such as TOAD & Alteryx

Desired Qualifications:

• Bachelor's degree in Accounting or Business

Skills:

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details US - RI - Riverside - 3400 Pawtucket Ave - East Providence Call Center (RI1530)

Pay range $59,700.00 - $96,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial wellbeing. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency