Operations Clerk

DHL Germany; Memphis (TN); On-site; Confidential; Full time

Job summary

DHL Supply Chain in Memphis, TN is seeking a 1st shift Operations Clerk to perform clerical and warehouse support duties on the floor. Shift is 6:00am–2:00pm, Monday-Friday; overtime required. Pay is $20.35 per hour.

The ideal candidate has 1–2 years related experience, a High School Diploma or Equivalent, strong customer service and communication skills, and experience with a WMS such as Blue Yonder, Red Prairie, JDA or SAP. Responsibilities include inbound/outbound shipping and receiving.

Qualifications

• 1–2 years related experience in a warehouse or logistics setting.
• High School Diploma or Equivalent preferred.

Responsibilities

• Codes delivery manifests and prepares billing.
• Compiles statistical information from manifest data and prepares related report.
• Inputs delivery information into computer.
• Assists with dispatching as needed.
• Handles owner/operator settlement problems.
• Contacts customers to confirm delivery details.
• Checks postponements and cancellations against delivery manifest.
• Prepares purchase orders for signature.
• Answers telephones.
• Types correspondence for department managers.
• Maintains the department files.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or Equivalent

Tools

Blue Yonder

Red Prairie

JDA

SAP

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Supply Chain, Warehouse Management Systems (WMS), Inventory Control, Auditing, Transportation, Trucking, Shipping, Receiving.

Position: First (1st) Shift Operations Clerk
Shift: 6:00am –; 2:00pm, Monday-Friday. Overtime required based on business needs.
Pay: $20.35

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• A minimum of (1) one year's experience in the following:
• This is a hands-on role that is spent most of shift out on the warehouse floor and may require material handling duties to include extended periods of standing and walking.
• Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.
• Perform operational tasks to ensure highest customer standards within one or more departments to include: inbound, outbound, domestic and international shipping, receiving.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

Provide clerical and administrative support to the assigned location

Key Accountabilities

• Codes delivery manifests and prepares billing.
• Compiles statistical information from manifest data and prepares related report.
• Inputs delivery information into computer.
• Assists with dispatching as needed.
• Handles owner/operator settlement problems.
• Contacts customers to confirm delivery details.
• Checks postponements and cancellations against delivery manifest.
• Prepares purchase orders for signature.
• Answers telephones.
• Types correspondence for department managers.
• Maintains the department files.

Required Education and Experience

• 1-2 years related experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.