Operations Classroom Training Facilitator-2

FedEx Group; Chicago (IL); On-site; USD 28,000 - 43,000; Full time

Job summary

Federal Express Corporation is seeking a Training Specialist to implement and administer training activities at a FedEx station or hub in support of the company’s training strategy. You will serve as an ongoing educational resource to ensure all facility employees receive training needed to do their jobs effectively.

Responsibilities include conducting Package Handler orientation sessions, coordinating training events with materials and timelines, identifying development opportunities, and

Qualifications

• One year experience in instructor-led training, field operations or related area.
• Related training certifications preferred.
• Working knowledge of field operations and/or training principles.
• Verbal and written communication skills to instruct employees.
• Presentation skills to facilitate sessions with groups or individuals.
• Time management and organizational skills to manage multiple processes.

Responsibilities

• Implements and administers training activities at a FedEx station or hub.
• Conducts Package Handler orientation sessions.
• Prepares and executes training events with established materials and timelines.
• Assists Operations Training Manager to identify training gaps and opportunities.
• Responds to requests about training initiatives in a timely fashion.
• Performs and reviews training audits and follows up as needed.
• Creates and updates communication initiatives including bulletin boards and signage.
• Tracks attendance and organizes information.
• Plans weekly Package Handler graduation ceremonies.
• Performs other duties as assigned.

Skills

Instructor-led training

Field operations

Verbal communication

Written communication

Presentation skills

Time management

Mentoring

Education

High school diploma or GED

Bachelor’s degree in Education, Communications, Business Administration, Business Management or related field

Tools

Microsoft Office

Web-based applications

Job description

Implements and administers training activities at a FedEx FedEx station or hub in support of the Company’s overall training strategy. Serves as an ongoing educational and training resource to ensure all facility employees receive training needed to effectively complete their jobs.

Essential Functions

• Conducts Package Handler orientation sessions.
• Ensures Package Handler training events are properly prepared and executed with established materials and timelines.
• Assists Operations Training Manager to help determine Package Handler training gaps and identify development opportunities.
• Responds to requests for and questions about training initiatives in a timely fashion.
• Performs and reviews training audits to ensure training is completed and in a timely manner. May need to follow-up with Ops Managers as necessary.
• Responsible for creating and updating communication initiatives including updating bulletin boards and signage.
• Tracks package handler attendance, gathering and organizing initial information.
• Plans and organizes weekly package handler graduation ceremonies.
• Performs other duties as assigned.

Minimum Education

• High school diploma or GED required; Bachelor’s degree in Education, Communications, Business Administration, Business Management or related field preferred.

Minimum Experience

• One (1) year experience required in instructor-led training, field operations or related area.

Knowledge Skills and Abilities

• Related training certifications preferred.
• Working knowledge of field operations and/or training principles.
• Software skills, including use of Microsoft Office software and web-based applications.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

0-25%

Pay Transparency:

Pay: $20.35 - $31.73/hr

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)