Operations Business Analyst-Technical Support

Stifel, Incorporated; St. Louis (MO); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision care

401(k)

Wellness initiatives

Life insurance

Paid time off

Job summary

Stifel, Incorporated, a global wealth management and investment banking firm based in St. Louis, MO, is seeking a Business Analyst to join a technology-enabled Operations team.

You will partner with Operations to understand needs, analyze data, and translate requirements into practical solutions that improve efficiency and processes. The role emphasizes collaboration with technology partners, rigorous testing, and ongoing support while delivering measurable improvements.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• Experience in Operations or analytics preferred.
• Strong problem-solving and communication skills are essential.
• Ability to translate business needs into practical technical solutions.

Responsibilities

• Partner with Operations to understand business needs and translate requirements into practical solutions.
• Support design, development, implementation, and enhancement of solutions that improve processes.
• Develop and execute comprehensive test plans with clear use cases and outcomes.
• Maintain strong stakeholder communication and provide transparency.
• Collaborate with internal and external technology partners.
• Work within team standards to promote consistency and quality across work.
• Provide ongoing support for developed solutions, including issue analysis and enhancements.
• Assist with documentation and knowledge transfer to users.

Skills

Problem-solving

Analytical skills

Communication skills

Strategic thinking

Stakeholder management

Education

Bachelor's degree

Tools

Microsoft Office

Power BI

Power Automate

Power Apps

Dataverse

SQL

VBA

Job description

Why Stifel

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let’s talk about how you can find your place here at Stifel,where success meets success.

What You'll Be Doing

Join a technology team that is transforming Operations through process improvement, automation, and technology solutions. As a Business Analyst, you will partner with Operations teams to understand business needs, solve problems, and help bring practical solutions to life. You will build expertise across Operations and technology while supporting solutions from idea through implementation and ongoing enhancement. Success in this role requires curiosity, strong problem-solving skills, and a desire to continuously find better ways of working.

What We're Looking For

• Develop a strong understanding of assigned Operations functions and build subject matter expertise in the supporting data, applications, processes, and procedures
• Partner with Operations stakeholders to understand business needs, identify opportunities for improvement, and translate requirements into practical solutions
• Aid in the design, development, implementation, and enhancement of solutions that optimize processes and improve operational efficiency
• Provide ongoing support for developed solutions, including issue analysis, enhancements, and documentation
• Develop and execute comprehensive test plans by identifying and documenting practical use cases, expected outcomes, and required resources to ensure solutions effectively meet business requirements
• Maintain strong communication with stakeholders and peers following up as needed to provide transparency
• Initiate, develop, and maintain effective working relationships with team members as well as internal and external technology partners
• Work within established team standards and best practices to promote consistency and quality across work

What You'll Bring

• Strong problem-solving and research skills with the ability to analyze issues from beginning to end and develop well-supported recommendations
• Strong analytical skills with high attention to detail to minimize risk to the firm
• Strong verbal, written and interpersonal communication skills with the ability to clearly communicate complex subject matter in an understandable manner
• Exhibits the capacity to think strategically about efficient and effective way to solve complex issues
• Ability to determine the appropriate course of action based on knowledge attained from various stakeholders
• Basic understanding of financial industry terminology and concepts

Education & Experience

• Minimum Required: Bachelor's degree or 5+ years of experience or equivalent combination of experience and education

Systems & Technology

• Proficient in Microsoft Office Suite, primarily Excel, PowerPoint, and Outlook
• Experience with Microsoft Power Platform technologies, including Power BI, Power Automate, Power Apps, and Dataverse, is preferred but not required
• Experience using SQL, VBA, or similar technologies for data analysis and process automation is preferred #LI-AS1

About Stifel

Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.