Operations Associate - Grove LA

Revolve Group; Los Angeles (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

REVOLVE is seeking an Operations Associate to support the Grove LA store operations in Los Angeles, CA. This full-time role works closely with the Operations Manager to maintain stock, organize the back of house, and ensure consistent inventory controls.

The ideal candidate has at least 2 years of retail experience, strong organizational skills, and a customer-centric approach. Proficiency with Gmail, Excel, and general software is preferred. Salary ranges from $20 to $22 per hour plus benefits.

Qualifications

• Minimum of 2 years Retail Experience required.
• Outgoing, energetic, professional and representative of the brand.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced, cross functional team environment.
• Strong interpersonal skills and the ability to interact with diverse personalities.
• Self-motivated with proactive sense of urgency.

Responsibilities

• Manage stock level, logistics and sell through while BOH Manager off site.
• Ensure back of house is kept organized.
• Partner with REVOLVE Warehouse team.
• Assist customers and monitor client interaction with the team and technology.
• Lead and train the store team to ensure consistent deliverables.
• Contribute to Loss Prevention and training for the store team.
• Ensure facility maintenance, presentation and organization.
• Train staff in visual merchandising and reflect brand standards.
• Collaborate with FWRD Pop-Up and understand culture.

Skills

Retail experience

Customer service

Team leadership

Cross-functional collaboration

Proactive

Tools

Gmail

Excel

Word

Online navigation

Job description

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Operations Associate - Grove LA

Regular Full-Time Professional Los Angeles, CA, US

11 days ago Requisition ID: 3144

Salary Range: $20.00 To $22.00 Hourly

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 20 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com .

At REVOLVE the most successful team members have the thirst and creativity to redefine fashion retail for the 21st century, making REVOLVE the leading online retail destination targeted towards Millennial and Generation Z consumers seeking premium fashion. With a team of 1,000 strong, we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Operations Associate role:

This is a full-time position that will be supporting the Operations Manager.

*FT and PT roles avaialable

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manage stock level, logistics and sell through while BOH Manager off site
• Ensure back of house is kept organized
• Partner with REVOLVE Warehouse team
• Assist customers and monitor client interaction with the team and technology, provide in the moment coaching for continuous improvement
• Uphold consistent inventory accuracy and controls in store. Lead & train the team in store to ensure consistent deliverables.
• Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.
• Ensure facility maintenance, presentation and organization.
• Ensure the selling floor reflects the brand and concept standards at all times, train staff and develop talent in visual merchandising
• Understand current culture and areas for improvement, work with FWRD Pop-Up

To perform the job successfully, an individual should demonstrate the following competencies:

• Minimum of 2 years Retail Experience required.
• Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style
• Customer centric - proven ability to foster and maintain personal relationships with clientsto build brand loyalty to FWRD
• Motivated and willing to go above and beyond to service the client
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced, cross functional team environment setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• The drive to take on new challenges with the self-motivation for continuous personal and team development
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• Ability to prioritize multiple tasks in a fast paced environment
• A proactive and entrepreneurial sense of urgency and ability to prioritize important work

Minimum Qualifications:

• Proficient in Gmail, excel, word and online navigation
• Understanding of garment bodies and fashion trends
• Understanding of retail metrics and terms
• Ability to be flexible and willing to work extended hours when necessary
• Ability to bend, lift, open and move product up to 50 lbs.

Preferred Qualifications:

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly/salary range is $20- $22/hr.

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