Operations Associate - Full Time

Sephora; Phoenix (AZ); On-site; USD 25,000 - 28,000; Full time

Job summary

Sephora is seeking an Operations Associate in Phoenix, AZ, to support daily store operations, manage inventory, and assist with visual merchandising. You will help ensure flawless client experiences and meet sales goals in a fast-paced retail environment.

The role requires 1–2 years in retail or similar settings, strong organizational skills, and excellent communication. Flexible availability for nights, weekends, and holidays is expected.

Qualifications

• Strong organizational and time management abilities.
• Excellent communication and interpersonal skills.
• Customer-focused mindset and ability to deliver outstanding service.

Responsibilities

• Support daily operations and inventory management.
• Assist with visual merchandising and promotional setups.
• Deliver exceptional client experiences and contribute to sales goals.
• Maintain safety, standards, and a welcoming store environment.

Skills

Organizational skills

Time management

Customer service

Communication

Team player

Fast-paced adaptability

Job description

Job ID: 294607Store Name/Number: AZ-Biltmore (0016)Address: (Biltmore Fashion Park) 2505 E. Camelback Rd., Space 148, Phoenix, AZ 85016, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As an Operations Associate , you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.Key ResponsibilitiesSupport daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standardsAssist with visual merchandising Ensure the store reflects Sephora’s brand through accurate promotional setups and event executionDeliver exceptional service Support the team in creating outstanding client experiences and achieving sales goalsFoster inclusivity and teamwork Help promote a culture of openness where everyone feels empoweredUphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for allFlexible Scheduling and ReliabilityMust meet the required minimum number of weekly shifts/ hoursFull Time: 30-40 hrs/weekPart Time: 15-29 hrs/weekFlex (as needed): 4-14 hrs/weekBe available during peak retail operations (nights, weekends and holidays)Punctuality and consistent attendanceQualifications/Experience1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environmentExcellent organizational and time management skillsQuick learner with the ability to absorb and communicate product knowledgeAbility to support outstanding client serviceExcellent communication and interpersonal skills.Team player with a goal-driven mindsetComfortable in a fast-paced environment with a strong client focusPhysically able to lift and carry up to 50 poundsWhile at Sephora, you’ll enjoyInclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here$18.00 - $20.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.