Operations Associate - Flex

Sephora; San Francisco (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in San Francisco (Stonestown Galleria) seeks an Operations Associate to support daily store operations, inventory control, and visual merchandising, helping create exceptional client experiences.

The role emphasizes teamwork, reliability, and proactivity in a fast-paced retail environment, with hourly pay of $22.60–$26.00 depending on experience and location.

Qualifications

• 1–2 years of experience in a similar role or in retail, hospitality, or client-focused environments.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Able to work in a fast-paced, client-focused setting and lift up to 50 pounds.

Responsibilities

• Support daily store operations including inventory, stock replenishment, order fulfillment, and maintaining standards.
• Assist with visual merchandising and promotional setups.
• Deliver outstanding client experiences and support sales goals.
• Foster inclusive teamwork and uphold Sephora policies.
• Be reliable with flexible availability during peak hours, including nights, weekends, and holidays.

Skills

Retail experience

Organization

Communication

Customer service

Team player

Physical strength

Job description

Job ID: 296913Store Name/Number: CA-Stonestown Galleria (0632)Address:3251 20th Ave, San Francisco, CA 94132, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:FlexPosition Type: Non-guaranteed hoursYour Role at Sephora: As an Operations Associate, you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.Key ResponsibilitiesSupport daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standardsAssist with visual merchandisingEnsure the store reflects Sephora’s brand through accurate promotional setups and event executionDeliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales goalsFoster inclusivity and teamwork Help promote a culture of openness where everyone feels empoweredUphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for allFlexible Scheduling and ReliabilityMust meet the required minimum number of weekly shifts/ hoursFull Time: 30-40 hrs/weekPart Time: 15-29 hrs/weekFlex (as needed): 4-14 hrs/weekBe available during peak retail operations (nights, weekends and holidays)Punctuality and consistent attendanceQualifications/Experience1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environmentExcellent organizational and time management skillsQuick learner with the ability to absorb and communicate product knowledgeAbility to support outstanding client serviceExcellent communication and interpersonal skills.Team player with a goal-driven mindsetComfortable in a fast-paced environment with a strong client focusPhysically able to lift and carry up to 50 poundsWhile at Sephora, you’ll enjoyInclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here$22.60 - $26.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.