Operations Associate - Flex

Sephora USA; Pittsburgh (Allegheny County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Pittsburgh is seeking an Operations Associate to support daily store functions and ensure a seamless client experience. You will handle inventory, stock replenishment, order fulfillment, and keep promotional displays accurate, helping the team meet sales goals.

This role requires 1–2 years in retail or customer-facing work, strong organizational skills, and the ability to lift up to 50 pounds. Flex scheduling includes nights, weekends and holidays, reflecting a fast-paced beauty

Qualifications

• 1-2 years in retail or client-focused environment.
• Strong organizational and time-management skills.
• Ability to lift up to 50 pounds.
• Willing to work nights, weekends and holidays.

Responsibilities

• Support daily store operations and maintain operational standards.
• Manage inventory, stock replenishment, and order fulfillment.
• Assist with visual merchandising and promotional setups.
• Deliver exceptional client service and help achieve sales goals.

Skills

Customer service

Inventory management

Merchandising

Time management

Communication

Teamwork

Job description

Job ID: 299222Store Name/Number: PA-Ross Park (0274)Address: 1000 Ross Park Mall Drive, Pittsburgh, PA 15237, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: Non-guaranteed hoursYour Role at Sephora: As an Operations Associate , you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.Key ResponsibilitiesSupport daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standardsAssist with visual merchandising Ensure the store reflects Sephora’s brand through accurate promotional setups and event executionDeliver exceptional service Support the team in creating outstanding client experiences and achieving sales goalsFoster inclusivity and teamwork Help promote a culture of openness where everyone feels empoweredUphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for allFlexible Scheduling and ReliabilityMust meet the required minimum number of weekly shifts/ hoursFull Time: 30-40 hrs/weekPart Time: 15-29 hrs/weekFlex (as needed): 4-14 hrs/weekBe available during peak retail operations (nights, weekends and holidays)Punctuality and consistent attendanceQualifications/Experience1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environmentExcellent organizational and time management skillsQuick learner with the ability to absorb and communicate product knowledgeAbility to support outstanding client serviceExcellent communication and interpersonal skills.Team player with a goal-driven mindsetComfortable in a fast-paced environment with a strong client focusPhysically able to lift and carry up to 50 poundsWhile at Sephora, you’ll enjoyInclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here$18.00 - $20.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.