Operations Associate - Flex

Sephora Hong Kong Ltd.; Castle Rock (CO); On-site; USD 27,276 - 31,547; Full time

Benefits offered by this job

Healthcare & wellbeing benefits

Job summary

Sephora Castle Rock is seeking an Operations Associate to be the backbone of daily store operations, from inventory management to visual merchandising. You will keep processes running smoothly, support a best-in-class client experience, and work with a collaborative team in a fast-paced retail environment.

This flexible role offers 30-40 hours for full-time weeks, with part-time and flex options. Candidates should have 1–2 years in retail or hospitality, strong organizational skills, and the

Qualifications

• 1–2 years of experience in a similar role or in retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising to reflect Sephora's brand through promotional setups and event execution.
• Deliver exceptional service, supporting the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork to promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards by following company policies and contributing to a safe, secure shopping experience.

Skills

Inventory management

Client service

Time management

Team player

Communication

Adaptability

Job description

## Operations Associate - FlexCastle Rock,CO,United States**Job ID:** 291595**Store Name/Number:** CO-Castle Rock (1986)**Address:**5050 Factory Shops Blvd Space #480, Castle Rock, CO 80108, United States (US)**Hourly/Salaried:** Hourly (Non-Exempt)**Full Time/Part Time:**Flex**Position Type:****Your Role at Sephora:** As an **Operations Associate**, you'll be the backbone of the store - ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you're organized, collaborative, and passionate about retail operations, this is your moment to **Belong to Something Beautiful.****Key Responsibilities*** **Support daily operations** Manage inventory, stock replenishment, order fulfillment, and maintain operational standards* **Assist with visual merchandising**Ensure the store reflects Sephora's brand through accurate promotional setups and event execution* **Deliver exceptional service**Support the team in creating outstanding client experiences and achieving sales goals* **Foster inclusivity and teamwork** Help promote a culture of openness where everyone feels empowered* **Uphold Sephora standards** Follow company policies and help create a safe, secure, and enjoyable shopping experience for all**Flexible Scheduling and Reliability*** Must meet the required minimum number of weekly shifts/ hours+ Full Time: 30-40 hrs/week+ Part Time: 15-29 hrs/week+ Flex (as needed): 4-14 hrs/week* Be available during peak retail operations (nights, weekends and holidays)* Punctuality and consistent attendance**Qualifications/Experience*** 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment* Excellent organizational and time management skills* Quick learner with the ability to absorb and communicate product knowledge* Ability to support outstanding client service* Excellent communication and interpersonal skills.* Team player with a goal-driven mindset* Comfortable in a fast-paced environment with a strong client focus* Physically able to lift and carry up to 50 pounds**While at Sephora, you'll enjoy****Inclusion & Belonging** We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.**Meaningful Rewards** Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found$19.80 - $22.90/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.