Operations Associate - Flex

Sephora; Boston (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Flexible scheduling

Job summary

Sephora is hiring an Operations Associate at our Prudential Center store in Boston. You will be the backbone of store operations, supporting inventory, replenishment, order fulfillment, and visual merchandising to uphold Sephora’s brand and guest experience.

Join a collaborative team focused on delivering outstanding client service, meeting sales goals, and maintaining accurate promotions. This role is hourly with flexible full-time/part-time hours, and requires reliability and a customer-first

Qualifications

• 1-2 years of experience in retail or client-focused environment.
• Excellent organizational and time management skills.
• Ability to support outstanding client service.
• Fast-paced environment with strong client focus.
• Strong communication and interpersonal skills.

Responsibilities

• Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising, promotional setups and event execution.
• Deliver exceptional service and support sales goals.
• Foster inclusivity and teamwork and promote a culture of openness.
• Uphold Sephora standards and help create a safe, secure shopping experience.

Skills

Excellent organizational skills

Time management

Customer service oriented

Team player

Communication skills

Ability to lift up to 50 pounds

Job description

Job ID: 295882Store Name/Number: MA-Prudential Center (0356)Address: 800 Bolyston Street, Boston, MA 02199, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: Non-guaranteed hoursYour Role at Sephora: As an Operations Associate , you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.Key ResponsibilitiesSupport daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standardsAssist with visual merchandising Ensure the store reflects Sephora’s brand through accurate promotional setups and event executionDeliver exceptional service Support the team in creating outstanding client experiences and achieving sales goalsFoster inclusivity and teamwork Help promote a culture of openness where everyone feels empoweredUphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for allFlexible Scheduling and ReliabilityMust meet the required minimum number of weekly shifts/ hoursFull Time: 30-40 hrs/weekPart Time: 15-29 hrs/weekFlex (as needed): 4-14 hrs/weekBe available during peak retail operations (nights, weekends and holidays)Punctuality and consistent attendanceQualifications/Experience1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environmentExcellent organizational and time management skillsQuick learner with the ability to absorb and communicate product knowledgeAbility to support outstanding client serviceExcellent communication and interpersonal skills.Team player with a goal-driven mindsetComfortable in a fast-paced environment with a strong client focusPhysically able to lift and carry up to 50 poundsWhile at Sephora, you’ll enjoyInclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here$21.75 - $24.88/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.