Operations Associate, Charlotte, #1348

Gopuff; North Carolina; On-site; USD 19,000 - 25,000; Full time

Job summary

Gopuff is seeking Operations Associates to join our quick-fulfillment team in North Carolina. You will pick, pack and receive inventory, assist with kitchen operations if applicable, and help ensure accurate orders and efficient workflow.

A high school diploma or GED is required. Flexibility for peak shifts, including mornings, evenings, weekends, and holidays, is essential. Basic Google G-Suite skills are expected; you must be able to lift up to 49 pounds and stand for long periods.

Qualifications

• High School Diploma or GED or equivalent.
• Experience in restaurant or retail is preferred but not required.
• Ability to work a fluid schedule including peak shifts.
• Proficiency with basic web-based tools (Google G-Suite).
• Stand and walk for the duration of a shift; lift up to 49 pounds.

Responsibilities

• Pick and pack items for dispatch to customers.
• Receive and unpack pallets; verify inventory matches PO/invoice and resolve discrepancies.
• Manage inventory and re-shelving of canceled orders.
• Clean and organize the sales floor and facility.
• Follow FIFO and manage waste/spoilage; handle substitutions or out-of-stock items.
• Move products using carts, pallet jacks and other equipment; ensure safety.

Skills

Retail experience

Flexible schedule

G-Suite

Stand/walk throughout shift

Lifting up to 49 lbs

Education

High School Diploma or GED

Tools

Google G-Suite

Job description

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities

• Pick and pack items for dispatch to customers
• Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
• Manage inventory and re-shelving of canceled orders
• Clean and organize sales floor and overall facility
• Manage waste and spoilage through strict compliance with FIFO practice
• Contact customer for substituted or out-of-stock items
• Handle, scan and move product in a safe and well-organized manner
• Stand, push, pull, squat, bend, reach and walk during shifts
• Use carts, pallet jacks, dollies and other equipment to move product
• Handle products that may contain tobacco, nicotine, and/or alcohol
• Work in freezer locations periodically throughout shifts
• Capability to walk several flights of steps periodically throughout the day
• Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
• Ensure accuracy of all food and beverage packaged for delivery
• Follow health, safety and sanitation guidelines for all products
• Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
• Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
• Prepare, package and stage/handoff orders

Qualifications

• High School Diploma or GED Equivalent
• Experience working in a restaurant or retail environment (preferred, not required)
• The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
• General working knowledge of basic web-based software applications (e.g. Google G-Suite)
• Stand and walk for the duration of an assigned shift
• Lift up to 49 pounds
• Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

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