Operations Assistant - Skyla Amphitheatre

Live Nation Entertainment; Charlotte (NC); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Health benefits (medical, vision, dental)

Free concert tickets

401(k) program with company match

Tuition reimbursement

Volunteer time off

Volunteer time off

Job summary

A leading live entertainment company in Charlotte, North Carolina is seeking an operations team member to ensure smooth venue operations and create exceptional experiences for guests. Responsibilities include facility maintenance, preventive checks, and assisting in show setups. Ideal candidates should possess strong organizational skills, be capable of lifting up to 45 lbs., and have flexible scheduling availability. The role offers a fast-paced working environment and numerous benefits to support employees' wellbeing.

Qualifications

• Ability to work in a fast-paced, often loud and stressful environment.
• Must be able to lift or move up to 45 lbs using proper lifting techniques.
• Availability for late hours and flexible scheduling.
• Ability to work well in a team and execute tasks.
• Willingness to work day shifts, evenings, and weekends as needed.
• Proactive problem solving and resourcefulness.

Responsibilities

• Ensure facility upkeep including landscaping, painting, and repairs.
• Perform regular preventive maintenance and inspections.
• Set up and clean the venue prior to shows.
• Close the venue post-show in collaboration with crew members.
• Close the venue with the crew after shows, including equipment storage.
• Conduct routine inspections of buildings, grounds, parking, and seating for safety.
• Perform physical labor including lifting and moving event items.
• Other duties as assigned by Operations Manager.

Skills

Strong organization skills

Creative thinker and problem solver

Excellent verbal communication skills

Excellent written communication skills

Interpersonal communication skills

Teamwork

Job description

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Job Summary

As a key player in our venue operations team, this role is all about creating an exceptional experience for guests and staff alike. You’ll work closely with the Ops Manager to ensure smooth day-of-show operations.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

What This Role Will Do

• Facility Upkeep including but not limited to landscaping, painting, and minor repairs.
• Perform regular preventive maintenance.
• Making sure venue is tidy and properly set up prior to each show.
• Preseason set up and cleaning to prepare venue for the concert season.
• Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and safely storing event equipment such as lawn chairs, barricade, etc.
• Routine inspections of property buildings, grounds, parking lots and seating areas to ensure safe conditions and recommend repairs as needed.
• Performs physical labor including carrying, lifting, and assembling event items.
• Other duties as assigned by Operations Manager.

What This Person Will Bring

• Strong organization skills
• Creative thinker and problem solver
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong sense of teamwork and ability to execute tasks
• Availability to work during the day, late hours, and flexible scheduling on both weekdays and nights

Physical Demands / Working Environment

• Working environment is fast paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 45 lbs. using proper lifting techniques
• Position works at an outdoor venue during inclement weather as needed

Benefits & Perks

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.