Operations Assistant (4722C), Institute for Research on Labor & Employment - #89813

University of California-Berkeley; Berkeley (CA); Hybrid; USD 44,000 - 53,000; Part time

Job summary

University of California, Berkeley is seeking an Operations Assistant within the Labor Center to perform a variety of administrative tasks supporting the department and programs. You will handle staff searches, student hiring, travel coordination, stipends, IT and facilities service coordination, and event logistics.

The role emphasizes strong organizational skills, confidentiality, and customer service. This is a part-time, temporary role with potential for limited remote work and UC benefits.

Qualifications

• Solid knowledge of Microsoft Office and software.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff and external constituencies, both verbal and in writing.
• Solid organizational skills and ability to work within demanding timeframes/time management skills.
• Ability to manage competing deadlines and attention to high levels of detail and accuracy.
• Ability to manage a project including assessing when to make adjustments as the project is underway.
• Ability to use discretion and maintain all confidentiality.
• Ability to use sound judgment in responding to issues and concerns.
• Demonstrated experience in event planning and coordination.
• Ability to provide audio-visual support and troubleshoot moderate technical issues related to event production, staging, etc), including Zoom.
• Ability to follow directions and work with little supervision in a fast-paced environment with shifting priorities.
• Excellent customer service orientation, initiative, and follow-up.
• Ability to interact with a diverse population in a dynamic work environment.
• Ability to listen and incorporate feedback from LC program/project Leads.
• Previous office experience and event coordination.

Responsibilities

• Coordinate staff and non-senate academic search and appointment process (ad placement, documentation collection, updating AP Recruit).
• Coordinate student-employee recruitment & hiring process (collect appointment information; complete forms; create appointment letters).
• Coordinate travel and reimbursement activities for Center staff, students, and guests.
• Coordinate Student Stipend and Honorarium Requests; collect paperwork; submit requests in BearBUY; provide customer service support.
• Coordinate IT or Facility Service Requests; conduct office setup for new hires and moves; maintain equipment inventory.
• Coordinate basic program logistics and event support (conferences, staff events, meetings); handle venues, AV, catering, and required documentation.

Skills

Microsoft Office

Communication

Organization

Time management

Project management

Discretion

Judgment

Event planning

AV support

Adaptability

Customer service

Diversity awareness

Spanish

Education

High school diploma

Job description

Job Details

Job ID: 89813

Location: Main Campus-Berkeley

Full/Part Time: Part Time

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and MacArthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond. Together, we change the world.

At Berkeley, the best careers are built on a foundation of continuous learning and growth. We actively support professional development by providing all full-time staff employees with at least 80 hours of paid time per year and provide space for supportive colleague communities via numerous employee resource groups.

We invite applicants who are inspired by our Principles of Community and who are eager to be part of our exciting Strategic Plan, which charts Berkeley's next era of excellence.

Learn more about some of our accomplishments at Points of Pride.

Departmental Overview

The UC Berkeley Labor Center conducts research and education on issues related to labor and employment. The Labor Center's curricula and leadership training serve to educate a diverse new generation of labor leaders. The Labor Center carries out policy relevant research on topics such as job quality and workforce development, and works with unions, policymakers and other stakeholders to develop innovative policy perspectives and programs. The Labor Center provides an important source of research and information on unions and the changing workforce for students, scholars, policymakers and the public. This position offers an exciting opportunity to be part of a high-impact, high-visibility organization and to work with a nationally-recognized team of researchers, policy analysts, and educators. We have nearly 40 diverse staff members.

Position Summary

The Operations Assistant reports to the Director of Operations and performs a variety of moderately complex to difficult administrative tasks to support the Labor Center, and if needed, will also support individual programs/teams. The position regularly works on tasks that are varied and complex, applies the full range of specialized skills and job knowledge, frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs, performs broad and/or focused assignments under general supervision, and relies on experience and judgment to plan and accomplish assigned tasks.

Responsibilities

Staff and Academic Search Coordination - 25%

• With direction from the Director of Operations, coordinate selected phases of the staff and non-senate academic search and appointment process to include, but not limited to, ad placement, documentation collection, updating AP Recruit and TAM, and conducting search closure activities.

Student-Employee Recruitment and Hiring - 25%

• With direction from the Director of Operations and collaboration with SHARE HR, coordinate student-employee recruitment & hiring process to include but not limited to: collect appointment information; complete IRLE Hiring Smartsheet; complete MLA and Fee Remission Transfer forms; create and distribute Reader/Tutor appointment letters. Be an information resource for students and hiring managers

Travel and Reimbursement Coordination - 15%

• Coordinate travel and reimbursement activities for Center staff, students, and guests.

Student Stipend and Honorarium Processing - 10%

• Coordinate Student Stipend and Honorarium Requests; collect paperwork; submit requests in BearBUY; provide customer service support; update tracking log.

IT and Facility Service Coordination - 10%

• Coordinates IT or Facility Service Requests as needed. Conduct office setup for new hires and office moves. Maintain office equipment inventory.

Program Logistics and Event Support - 10%

• Coordinate basic program logistics and event support, for the Labor Center as a whole or for a program/team, such as conferences, staff events and ad hoc meetings/events (e.g., find and book venues, room set-up and break down, order catering and submit required documentation: EPO, Guestlist, sign-in sheet, etc, AV equipment, and materials). Completes and processes all documents for Lead Admin review (alcohol permit, insurance, site agreements, etc)

Administrative Files and Data Maintenance - 5%

• Maintain Labor Center administrative shared files and data sources, such as Salesforce and Google Drive

Required Qualifications

• Solid knowledge of Microsoft Office and software
• Solid communication and interpersonal skills to communicate effectively with all levels of staff and external constituencies, both verbal and in writing
• Solid organizational skills and ability to work within demanding timeframes/time management skills
• Ability to manage competing deadlines and attention to high levels of detail and accuracy
• Ability to manage a project including assessing when to make adjustments as the project is underway
• Ability to use discretion and maintain all confidentiality
• Ability to use sound judgment in responding to issues and concerns
• Demonstrated experience in event planning and coordination
• Ability to provide audio-visual support and troubleshoot moderate technical issues related to event production, staging, etc), including Zoom
• Ability to follow directions and work with little supervision in a fast-paced environment with shifting priorities
• Excellent customer service orientation, initiative, and follow-up
• Ability to interact with a diverse population in a dynamic work environment
• Ability to listen and incorporate feedback from LC program/project Leads
• Previous office experience and event coordination

Preferred Qualifications

• Interest in labor issues and workforce development program development, and social and economic justice.
• Working knowledge of common campus-specific application programs and/or the ability to learn.
• Understanding of the work and activities of labor research and education organizations such as CLRE, and of the organized labor and community constituencies served by CLRE.
• Fluent in Spanish.

Education / Training

• High school diploma or equivalent experience

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted hourly range that the University reasonably expects to pay for this position is $32.11 - $38.55, Step 1 - Step 9.

• This is a non-exempt, bi-weekly paid position.
• This is a part-time (32 hours/week), Limited (temporary) position through May 2027 that is eligible for UC benefits.

Other Information

• This position is eligible for up to 3 days/week remote work within the United States. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs and are subject to change.
• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
• This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

\"Misconduct\" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.