Operations Assistant

Veritiv Corporation; Sycamore (IL); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid time off

Job summary

Veritiv Corporation is seeking an Operations Assistant to support daily business operations through administrative, operational, and front office tasks. The role focuses on expediting orders, processing returns, coordinating workflows, and maintaining records in a fast-paced environment.

The ideal candidate has 1–3 years of related experience, strong Microsoft Office skills, and excellent communication abilities to interact with customers, production, and planning teams.

Qualifications

• 1–3 years of related job experience.
• Proficient with Microsoft Office Suite.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes.

Responsibilities

• Coordinate workflows, maintain records, and assist with reporting and process improvements.
• Provide administrative support, including scheduling, documentation, and cross-team coordination.
• Serve as the front desk point of contact by greeting visitors, handling calls and emails, and managing inquiries.
• Oversee front office activities, including visitor check-in, meeting room coordination, and mail/delivery handling.

Skills

People skills

Written communication

Verbal communication

Diplomacy

Microsoft Office

Time management

Teamwork

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

ONSITE 5 DAYS A WEEK Job Purpose

The Operations Assistant will play a key role in ensuring the smooth and efficient functioning of daily business operations through administrative, operational, and front office support. This person will support customer service, production, and planning teams with tasks such as expediting orders and processing returns.

Job Responsibilities

Support daily operations by coordinating workflows, maintaining records, and assisting with reporting and process improvements. Provide administrative support, including scheduling, documentation, and cross-team coordination. Serve as the front desk point of contact by greeting visitors, handling calls and emails, and managing inquiries. Oversee front office activities, including visitor check-in, meeting room coordination, and mail/delivery handling.

Additional Responsibilities & Qualifications

Provide administrative and operational support for production and office activities. Maintain records, prepare reports, and track operational metrics. Support purchasing, inventory control, and vendor coordination. Assist with employee onboarding, training records, and general office administration. Ensure compliance with safety, regulatory, and company requirements while supporting continuous improvement initiatives.

Salary Range

$55,000 - $58,000 annually

Work Experience

• 1-3 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Ability to work in a team environment.
• Ability to work quickly and efficiently.
• Excellent verbal, written, people, and diplomacy skills are required.
• Proficient with Microsoft Office Suite.

Education

• High School Diploma/GED

What We Offer

Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc. Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities. Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions. Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

What We Offer

• Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more!

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Veritiv Corporation, headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we’re helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Learn more here.