Operations Assistant

Brenntag Group; Reading (Berks County); On-site; USD 42,000 - 54,000; Full time

Job summary

Brenntag is seeking an Operations Assistant in Reading, PA to support Shipping, Receiving, Logistics and Customer Service at the facility. The role coordinates documentation, processing shipments, and communicates with carriers, warehouse staff, and across functions to ensure smooth inbound and outbound activities.

You will aid inventory control, prepare reports, and help drive accuracy, compliance, and timely deliveries in a fast-paced environment while maintaining a strong focus on safety and

Qualifications

• High school diploma or GED required.
• Minimum 2 years of shipping, receiving, logistics, operations admin, customer service, or warehouse support.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office applications (Excel, Outlook, Word).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and problem-solving skills.
• Detail-oriented with accuracy and compliance.

Responsibilities

• Process and maintain receiving and shipping documentation.
• Coordinate inbound and outbound appointments with carriers.
• Prepare and distribute shipment paperwork to support on-time customer deliveries.
• Monitor shipment status and communicate delays or issues affecting orders.
• Assist with proof-of-delivery requests, shipment tracking, and customer inquiries.
• Support daily BSI and BNE order processing activities.
• Coordinate inbound receipts and outbound deliveries to ensure efficient execution and communication.
• Assist with inventory transactions, cycle counts, and accuracy initiatives.
• Generate reports and support operational metrics tracking.
• Assist warehouse leadership with scheduling, reporting, and administrative tasks.
• Support cross-functional efforts to improve workflow efficiency and responsiveness.

Skills

Shipping & logistics experience

MS Office suite

Time management

Communication

Problem solving

Detail-oriented

Education

High school diploma or GED

Tools

ERP

WMS

SAP

Job description

# Embrace the new## Operations AssistantApply: Onsite: Reading, Pennsylvania, USA: Full time: Posted Today: JR113290## Position Summary The Operations Assistant plays a critical role in supporting the daily execution of Shipping, Receiving, Logistics, and Customer Service activities at the Reading facility. This position is responsible for coordinating and processing documentation, managing shipment activities, supporting inventory transactions, and serving as a key communication link between Operations, Customer Service, Logistics, Purchasing, carriers, and warehouse personnel.Due to continued business growth and increased activity associated with BSI and BNE operations, this role is essential to ensuring efficient coordination of inbound receipts, outbound shipments, customer documentation requirements, and inventory control activities. The Operations Assistant enables warehouse and supervisory personnel to remain focused on safe, efficient, and productive material handling operations while maintaining high levels of customer service and regulatory compliance. ## Key Responsibilities### Shipping & Receiving Support* Process and maintain receiving and shipping documentation.* Coordinate inbound and outbound appointments with carriers and transportation providers.* Prepare and distribute shipment paperwork to support on-time customer deliveries.* Monitor shipment status and proactively communicate delays or issues affecting customer orders.* Assist with proof-of-delivery requests, shipment tracking, and customer inquiries. ### BSI & BNE Operations Support* Support daily BSI and BNE order processing activities.* Prepare customer-specific shipping documents and compliance paperwork.* Coordinate inbound receipts and outbound deliveries to ensure efficient execution and communication.* Assist with specialty product labeling requirements and shipping instructions. ### Inventory & Documentation Control* Support inventory transactions, reconciliations, and inventory control processes.* Maintain accurate shipping, receiving, quality, and operational records.* Ensure documentation is retained in accordance with company policies and regulatory requirements.* Assist with cycle counts, inventory investigations, and inventory accuracy initiatives. ### Administrative & Operational Support* Generate reports and support operational metrics tracking.* Assist warehouse leadership with scheduling, reporting, and administrative tasks.* Support continuous improvement initiatives focused on efficiency, accuracy, and customer service.* Maintain organized filing systems for operational and compliance-related records. ### Communication & Coordination* Serve as a central point of communication between Customer Service, Logistics, Operations, Purchasing, and warehouse personnel.* Facilitate timely communication regarding order status, shipment readiness, customer requirements, and operational priorities.* Support cross-functional efforts to improve workflow efficiency and responsiveness. ## Qualifications ### Required* High school diploma or GED.* Minimum 2 years of experience in shipping, receiving, logistics, operations administration, customer service, or warehouse support.* Strong organizational and time-management skills.* Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.* Ability to manage multiple priorities in a fast-paced environment.* Strong communication and problem-solving skills.* Detail-oriented with a focus on accuracy and compliance.### Preferred* Experience in chemical, manufacturing, distribution, or warehouse operations.* Experience with ERP, Warehouse Management Systems (WMS), SAP, or similar business systems.* Knowledge of transportation documentation, inventory control, and shipping compliance requirements.* Experience supporting customer service and logistics operations.## Physical Requirements* Ability to work in an office and warehouse environment.* Occasional walking throughout warehouse and operational areas.* Ability to lift and carry up to 25 pounds when needed.* Ability to sit, stand, and work at a computer for extended periods.## Schedule**Monday through Friday** **10:00 AM to 7:00 PM**This schedule aligns with peak shipping and receiving activity and provides critical support during the overlap of inbound receiving, order processing, BSI shipment coordination, and outbound shipping operations.## Brenntag TA Team### Video### About BrenntagBrenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution.As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.