Operations Assistant

Atmos Energy Corporation; Prosper (TX); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Atmos Energy Corporation is seeking an administrative support professional to monitor meter reading routes and ensure accurate customer billing. The role involves generating routine logs and reports, handling customer service orders, and coordinating technician schedules.

The candidate will assist with construction coordination, safety initiatives, and data entry tasks while providing clerical support to field operations.

Competenze

• High school diploma or GED plus two years of customer service experience.
• Ability to communicate with customers to obtain/provide basic information.
• Basic math and computer skills with proficiency in MS Office applications.

Mansioni

• Monitors and manages Meter Reading Routes to assure customer billing.
• Generates and maintains logs and reports daily, weekly, and monthly.
• Receives customer service orders from the Customer Support Center (BPEMS).
• Initiates and maintains call scheduling of technicians.
• Coordinates divisional initiatives for safety and financial improvement.
• Assists construction activities by scheduling field construction coordinators and meetings.

Conoscenze

Customer service experience

Communication skills

Numeric skills

Microsoft Office

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

Primary Duties

• Monitors and manages Meter Reading Routes to assure customer billing.
• Generates and maintains various logs and reports on a daily, weekly, and monthly basis for construction and service.
• Receives customer service orders taken by Customer Support Center personnel (BPEMS).
• Initiates and maintains call scheduling of technicians.
• Coordinates and manages divisional initiatives for safety and financial improvement.
• Assists construction activities through scheduling field construction coordinators, preconstruction and growth project meetings.
• Track and manage the fleet database.
• Data entry, coding, validation, and processing of contractor invoices.
• May initiate, receive, and confirm purchase orders and requisitions.
• Assists service, construction, and compliance personnel by communicating pertinent data and other information related to various situations.
• Responsible for ordering and inventory of office and safety supplies as well as assisting with ordering uniforms.
• Provides administrative and clerical support to field operations.
• Performs other related duties as required.

MINIMUM REQUIREMENTS

• EDUCATIONAL/EXPERIENCE LEVEL: High school diploma or a General Equivalency Diploma (GED) and two years of experience in customer service or a closely related field.
• COMMUNICATION SKILLS: Requires the ability to communicate with internal and/or external customers to obtain and/or provide basic types of factual information.
• NUMERIC SKILLS: Requires the ability to perform basic addition, subtraction, multiplication, and division.
• COMPUTER SKILLS: Requires proficient computer skills for data entry, reporting, reference, and/or retrieval tasks. A general working knowledge of Microsoft office suite applications.

WORK CONDITIONS:

Works in an office environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning, and/or lifting.

Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Job Family:

Atmos Energy Corporation, a natural gas-only distributor, is an S&P 500 company headquartered in Dallas. We safely deliver reliable, affordable, efficient and abundant natural gas to more than 3 million distribution customers in over 1,400 communities across eight states located primarily in the South. As part of our vision to be the safest provider of natural gas services, we are modernizing our business and infrastructure while continuing to invest in safety, innovation, environmental sustainability and our communities. Atmos Energy manages proprietary pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas.