Operations Assistant

SavATree; Norwalk (CT); On-site; USD 36,000 - 44,000; Full time

Job summary

SavATree is hiring an Operations Assistant to support a branch by handling customer service and daily operational tasks. The role involves scheduling routes, managing supplies, and coordinating with field personnel to keep operations running smoothly.

The ideal candidate will have an associates degree or higher, excellent written and verbal communication skills, and proficiency in Microsoft Office. You will work closely with vendors and internal teams in a fast-paced environment.

Qualifications

• Associates degree or higher preferred.
• Excellent written and verbal communication skills, including telephone manner and customer service skills.
• Proficiency in Microsoft Office Suite, Internet and Database systems; training provided.

Responsibilities

• Schedule daily routes and ensure field personnel are prepared.
• Place orders and maintain inventory for supplies and uniforms.
• Establish and maintain relationships with outside vendors.
• Communicate route changes to Arborists and field staff.
• Process invoices and purchase orders.

Skills

Customer service

Communication skills

Attention to detail

Microsoft Office Suite

Education

Associates degree or higher preferred

Tools

Microsoft Office Suite

Job description

Looking for a place where you can thrive?

SavATree’s mission is to take our passion for nature and keep this country’s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn care we work hard to make sure our customers have attractive, healthy and cared-for green spaces to enjoy. Over the last thirty years, we have opened new offices across the country, and we are looking for people who want to grow with us.

The Operations Assistant

provides customer service and operational support to their respective branch to ensure, from an operational perspective, both internally and externally, the branch is operating at maximum capacity by ensuring field personnel are adequately prepared to perform their task.

What a Day Is Like

The Operations Assistant will assist in the scheduling of daily routes. Assist management in placing orders and maintaining inventory for supplies and uniforms. Establish and maintain relationships with outside vendors. Communicate changes in routes to the Arborist Assistants and field personnel. Forward field specialists route comments to appropriate parties (Management, Arborists, Arborist Assistants). Review and post route information from completed routes/work orders into internal database. Creation and/or facilitation of invoices, purchase orders.

What Kind Of Person Are We Looking For

• A desire to learn and grow within a branch office
• Associates degree or higher preferred
• Excellent written and verbal communication skills, including excellent telephone manner and customer service skills
• Previous success in customer service
• Proficiency in Microsoft Office Suite, Internet and Database systems desired (we will train you on our programs)
• An eye for excellence. Accuracy and attention to detail will be the foundation to your success.
• A love for people! The ability to build a positive relationship with our employees is vital.

Why You Might Love Working Here

• You’ll work alongside an energetic team that works hard and plays hard
• We’re collaborative, so you’ll have the opportunity to work with other departments in our slower season
• We offer a competitive salary and benefits, including health, vision and dental, paid time off and paid holidays, 401(k) savings plan, Employee Assistance Program, continuing education reimbursement, and more!

What Is Essential

• Valid U.S Driver’s license for driving service vehicles
• Must be authorized to lawfully work in the U.S.

Physical Demands Of This Role

• These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to frequently lift and/or move up to fifty (50) pounds.

We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for team members to reach out and get the help needed, even when it’s from the other side of the country. We pride ourselves on creating an environment where each team member has the resources and opportunities to advance his or her career and become a go-to subject matter expert.

That’s why we often say that when you work here, you thrive here.

This position pays between $26-$32/hr + benefits + 401K

SavATree is an equal opportunity employer and a Drug Free Workplace