Operations Analyst, Enhanced Middle Office (Bank Debt)

SEI; Upper Providence Township (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

SEI's Investment Manager Services Division (IMS) is seeking an entry-level Operations Analyst for the Middle Office Bank Debt team. You will act as an intermediary among accounting, operations and development groups to ensure accurate, timely reporting of funds.

You will train and grow, handling record-keeping and reporting tasks, communicating with investment managers and banks, and contributing to process improvements in a collaborative, client-focused environment.

Qualifications

• BA/BS in Accounting, Finance, Economics, Mathematics, or equivalent.
• Intermediate skills in Microsoft Excel.
• Ability to complete multiple client deliverables in a timely manner without sacrificing quality.
• Strong written and verbal communication skills for client support.
• Strong customer service skills for daily client interactions.

Responsibilities

• Act as record keeper for the fund; review and process bank loan activities (investments, pay downs, borrowings, interest payments, rate resets, rollovers, restructurings).
• Support reporting with Fund Accounting and Portfolio Accounting to understand client portfolios and ensure deliverables are complete; assist with loan discrepancies.
• Communicate with investment managers, agent banks and internal teams to resolve issues; liaise with technology and vendors for production/support queries.
• Engage in IMS and corporate professional development sessions to identify processes and collaborate across teams; contribute to improving workflows.

Skills

Excel

Written and verbal communication

Customer service

Self-motivation/organization

Attention to detail

Education

BA/BS in Accounting/Finance/Economics/Mathematics

Job description

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on the Middle Office Bank Debt team. Our primary goal is to provide exceptional administration servicing for our clients’ assigned collateral management funds. This is an entry level position, where training and support will be provided. As an operations analyst, you will act as an intermediary between accounting, operations, and development groups internally, as well as externally with clients and service providers to ensure accurate and timely reporting of funds.

What you will do:

• As the record keeper for the fund, you will be responsible for reviewing and processing bank loan related activities including: setting up new investments, pay downs, borrowings, interest payments, rate resets, rollovers, restructurings

• In the reporting function, you will be working closely with Fund Accounting and Portfolio Accounting teams to understand the client’s portfolio and fund structure as well as to ensure all required deliverables are complete. To do this, you will assist accounting teams with loan discrepancies on a daily and monthly basis. You will also review credit and trade documentation and ensure accurate and timely reporting of activity is complete

• You will communicate with investment managers, agent banks and internal accounting teams to resolve open issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries

• We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to collaborate with a diverse team and grow your career

What we need from you:

• BA / BS in Accounting, Finance, Economics, Mathematics, or equivalent professional experience. Internship experience preferred

• Intermediate skills in Microsoft Excel

• The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality

• Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls

• Strong customer service skills as you will be communicating daily with your clients and other service providers.

What we would like from you:

• A drive to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments

• Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them

• Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment

• Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business

• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/

For this position, SEI is not hiring individuals who require sponsorship for employment or continued employment now or anytime in the future.

SEI’s competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 16 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more…

After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.

SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.