Operations Analyst

Fastly; Denver (CO); Hybrid; USD 103,000 - 137,000; Full time

Benefits offered by this job

401(k) matching

Employee stock purchase program

Flexible vacation and paid sick leave

Job summary

Fastly in Denver, CO is seeking an experienced Operations Analyst to partner with engineering, product management, analytics, finance and others to develop and manage engineering, financial, and technical processes, execute key operational cadences, and drive successful business outcomes.

You will champion scalable workflows, improve visibility, and help the team navigate ambiguity with disciplined documentation and training while supporting a largely hybrid work model and occasional travel as

Qualifications

• 4+ years in business operations or related functions, with exposure to product or engineering teams.
• Strong attention to detail within a big picture context.
• Proven ability to lead initiatives by influence and collaboration.
• Effective communication across multiple levels, including distributed teams.
• Bias for action and incremental improvement; ability to document processes.

Responsibilities

• Manage and mature cross-organizational processes including Product Lifecycle, Engineering Ops, software capitalization, and others
• Operationalize and mature emerging processes around FinOps and cloud spend management
• Instill discipline and consistency within the Product and Engineering teams in terms of operational methodologies and documentation, working with Senior Director & VP level resources
• Work closely with cross-functional resources as primary point of contact to improve communications, enhance visibility, and measure results of different strategic portfolios
• Champion tooling and process improvements that help the team and Fastly scale

Skills

Operations

Cross-functional

Process improvement

Documentation

Communication

Job description

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

Operations Analyst

The Executive Planning & Operations team solves critical strategy, planning, and execution challenges across Fastly. We are looking for a curious and proactive Operations Analyst to partner with leadership in Engineering, Product Management, Analytics, Finance, Program Management, Product & Engineering Operations, and others to develop and manage engineering, financial, and technical processes, execute key operational cadences, and drive successful business outcomes.

What You'll Do:

• Manage and mature multiple key cross-organizational processes including Product Lifecycle, Engineering Ops, software capitalization, and others
• Operationalize and mature emerging processes around FinOps and cloud spend management
• Instill discipline and consistency within the Product and Engineering teams in terms of operational methodologies and documentation, working with Senior Director & VP level resources
• Work closely with cross-functional resources as primary point of contact to improve communications, enhance visibility, and measure results of different strategic portfolios
• Champion tooling and process improvements that help the team and Fastly scale

What We're Looking For:

• 4+ years in business operations or other key functions including business process improvement, and product or engineering teams (bonus points for both)
• Strong attention to detail within big picture context
• Demonstrated ability to lead team initiatives by influence
• Experience effectively communicating across multiple levels including distributed teams
• Focus on results and outcome, not just process for process sake
• Strong action bias, preference for execution and incremental improvements
• Ability to document and train a variety of stakeholders on new and revised processes
• A history of putting structure around ambiguity

We'll be super impressed if you have experience in any of these:

• Experience working with engineering in a Tech organization
• Experience leveraging AI to automate and scale
• Experience presenting to executives and leadership
• Ability to independently plan and execute on multiple strategic initiatives or projects
• Functional knowledge of financial, sales, or other core business metrics; experience with program management methodologies

Work Hours:

This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements:

This position is open to the following preferred office locations:

• San Francisco, CA
• Denver, CO
• New York City, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated salary range for this position is $102,780.00 - $137,040.00.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly's equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.

Why Fastly?

We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we