Operations Analyst

SMX; Aiea (HI); On-site; USD 86,000 - 143,300; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement benefits

Job summary

A technology solutions company is seeking an Operations Analyst to support the USINDOPACOM J6 portfolio of programs in Aiea, Hawaii. This role requires a DoD security clearance and offers responsibilities such as effective communication with stakeholders, project milestone monitoring, and administrative support. The ideal candidate will hold a BS/BA or equivalent experience, be skilled in Microsoft Office Suite, and have strong organizational capabilities. The proposed salary for this position ranges from $86,000 to $143,300.

Qualifications

• Minimum, Interim Secret clearance with ability to obtain TS/SCI clearance.
• Demonstrated ability to manage onboarding processes.

Responsibilities

• Establish and maintain effective communication channels with stakeholders.
• Perform administrative and operational support tasks.
• Monitor project milestones and track progress.

Skills

Effective communication

Attention to detail

Microsoft Office Suite proficiency

Customer-focused

Organizational skills

Ability to learn quickly

Education

BS/BA in Technical discipline

Associate’s degree with relevant experience

Tools

Microsoft Excel

Microsoft PowerPoint

Outlook

Job description

SMX is seeking an Operations Analyst to support USINDOPACOM J6 portfolio of programs.

This position will be working at Camp Smith, Hickam AFB and SMX Pearlridge Headquarter on Oahu, Hawaii.

This position requires a DoD security clearance with eligibility for TS/SCI which requires US citizenship for work on DoD contracts.

Application Deadline: March 2, 2026

Essential Duties & Responsibilities:

• Establish and maintain effective communication channels with stakeholders, team members, and cross‑functional partners
• Demonstrate strong attention to detail by reviewing, prioritizing, and responding to correspondence accurately and in a timely manner
• Perform administrative and operational support tasks, including scheduling meetings through Outlook and managing documentation workflows
• Monitor project milestones, track progress, and ensure accountability for ongoing initiatives
• Oversee account tracking activities and coordinate seamless onboarding processes for incoming personnel
• Develop, write, and update Standard Operating Procedures (SOPs), user guides, and other technical documentation to support operational efficiency
• Create clear, professional PowerPoint presentations tailored for military audiences, including LTC‑level and senior leadership briefings
• Utilize Excel for data management, tracking, analysis, and reporting
• Build and sustain productive working relationships with internal and external partners
• Quickly learn and adapt to new processes, tools, and systems in a dynamic environment
• Deliver training and present technical or operational information effectively to groups of up to 50 participants

Required Skills & Experience

• Minimum, Interim Secret with ability to obtain a TS/SCI clearance
• BS/BA in Technical discipline OR
• Associate’s degree and additional experience in relevant field may be substituted for a BS/BA
• Proficient in Microsoft Office Suite, including Outlook, PowerPoint, and Excel
• Background in managing account tracking workflows and coordinating onboarding processes for incoming personnel
• Demonstrated ability to develop, write, and maintain Standard Operating Procedures (SOPs), user guides, and other technical documentation to support operational requirements
• Strong administrative, organizational, and time‑management capabilities
• Ability to complete tasks within required timeframes with little to no supervision
• Excellent communication and interpersonal skills
• Customer focused
• Capacity to learn new systems and/or processes rapidly and adapt quickly to change

Desired Skills & Experience

• Familiarity with INDOPACOM terminology, mission focus areas, and operational language
• Experience developing military‑style PowerPoint presentations for senior leaders, including LTC‑level and above
• Understanding of military operations, organizational structures, and command hierarchies (preferred)
• Proven self‑starter with the ability to work independently, take initiative, and drive tasks to completion
• Excellent written and verbal communication skills, with strong interpersonal abilities
• Demonstrated capacity to manage multiple priorities in a fast‑paced environment
• Skilled in building professional relationships and maintaining effective networks
• Quick learner with the ability to adapt to new tools, processes, and systems
• Confident presenter with experience facilitating training or delivering presentations to groups of up to 50 participants

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:: $86,000 USD - $143,300 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward‑looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).