Operations Administrator

Autismlearningcollaborative; Dallas (TX); On-site; USD 54,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

Two weeks of accrued PTO

9 paid holidays

Job summary

Autismlearningcollaborative is hiring an Operations Administrator for their Richardson Center in Dallas, Texas. This full-time role focuses on ensuring operational efficiency and team collaboration while supporting scheduling and performance management.

The ideal candidate will have a Bachelor’s degree and experience in management or office administration in an ABA or healthcare setting. Competitive compensation and benefits are offered, alongside a mission-driven workplace culture.

Qualifications

• Bachelor’s Degree in Psychology, Education, ABA, or Management preferred.
• 6–12+ months of management, office administration, or supervisory experience in an ABA or healthcare setting.
• Experience as a Registered Behavior Technician (RBT) for 6–12+ months preferred.

Responsibilities

• Manage incoming calls and serve as the first point of contact.
• Oversee daily center operations, including scheduling and staffing.
• Administer and maintain employee records in Paycom.
• Foster staff morale and promote a culture of positivity.

Skills

Leadership skills

Interpersonal skills

Conflict-resolution skills

Time management

Communication skills

Organizational skills

Adaptability

Education

Bachelor’s Degree in Psychology, Education, ABA, or Management

Tools

Microsoft Word

Microsoft Excel

EMR systems

Job description

Operations Administrator

Department: Operations
Employment Type: Full Time
Location: Richardson Center
Reporting To: Christen Anderson
Compensation: $54,000 - $56,000 / year

Description

Location: Richardson Center, 12606 Greenville Ave., Suite 260, Dallas TX. 75243

Job Type: Full-Time
Hours: Monday–Friday, 7:30 AM – 5:00 PM (with flexibility for scheduling needs)

Job Summary

The Operations Administrator (OA) plays a central role in the day-to-day functioning of the center, ensuring operational efficiency and team accountability. This position supports staff scheduling, performance management, budget monitoring, and coordination between clinical and administrative teams. The OA is a key partner in driving a collaborative culture that prioritizes both employee satisfaction and high-quality client care.

Key Responsibilities

• Manage incoming calls and serve as the first point of contact for families and staff
• Communicate with families about make-up sessions, schedule changes, and center closures
• Support staff with client cancellations, mileage questions, and scheduling modifications
• Oversee daily center operations, including scheduling, staffing, inventory, budgeting, and policy implementation
• Lead candidate tours and collaborate with the Recruiting Manager on hiring and staffing projections
• Administer and maintain employee records in Paycom (e.g., I-9s, PTO requests, demographic updates)
• Submit and manage personnel-related documentation (PTO, performance forms, policy compliance)
• Track daily therapy conversions and generate weekly operational reports (utilization, budget, call-outs)
• Monitor and report HIPAA breaches and ensure confidentiality and dignity for all clients
• Foster staff morale, resolve conflicts professionally, and promote a culture of positivity and collaboration
• Strong leadership, interpersonal, and conflict-resolution skills
• Ability to plan strategically and manage multiple priorities simultaneously
• Adaptability to last‑minute changes in scheduling and operations
• Clear, concise communication and documentation skills
• Excellent time management, problem‑solving, and organizational skills
• Receptiveness to feedback and commitment to professional development
• Ability to build strong internal relationships and uphold organizational policies

Skills, Knowledge and Expertise

• Bachelor’s Degree in Psychology, Education, ABA, or Management (preferred)
• Experience as a Registered Behavior Technician (RBT) for 6–12+ months (preferred)
• 6–12+ months of management, office administration, or supervisory experience in an ABA or healthcare setting
• Proficient in Microsoft Word, Excel, and EMR systems

Compensation & Benefits

• Competitive salary based on experience
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Two weeks of accrued PTO + 9 paid holidays
• A collaborative, mission-driven workplace culture

Equal Opportunity Employer

Apara Autism Centers is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive environment. Employment decisions are based solely on qualifications, merit, and business needs—without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity or expression, sexual orientation, or any other protected status.