OPERATIONS/ADMIN SUPPORT

Quality Food Center; Bellevue (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program (EAP) and

Associate discounts

Tuition reimbursement

Career growth programs

Job summary

Quality Food Center in Bellevue, WA is seeking an organized administrative associate to support the operations team. You will handle confidential information, prepare reports, manage calendars, and coordinate communications across store leadership and departments.

The role requires strong typing, Excel/Office proficiency, and a proactive, service‑oriented mindset. You’ll work closely with managers, assist with meeting materials, and help ensure timely ticketing and dispatch of requests.

Qualifications

• Excellent phone and communication skills, good typing, and follow-up skills.
• Familiarity with Kroger Systems and ability to run reports from the applications; ability to use Service Hub, Service Now, HOVS, and Business Objects for assigned duties.
• Professional, dependable, possess a positive attitude, good judgment, and be able to gain the support of others to get the job done.
• Customer service role model.
• Self motivated, ability to organize, prioritize, plan, and meet deadlines.
• Proficient in Excel, Word, and Power Point with the ability to learn new computer skills.
• Ability to write reports and correspondence.
• Any prior experience in supporting teams.
• Any prior experience with multitasking, follow-up, and ownership responsibilities.

Responsibilities

• Provide day-to-day administrative support for managers and staff
• Provide support to ensure service tickets are logged, worked, and closed timely
• Gather quotes for work as needed, ensure vendors are paid timely in accordance with polices
• Produce and assemble materials and documents needed for meetings, training sessions and presentations.
• Transcribe and/or composes letters, memos, and reports as required
• Process department mail and distribute accordingly
• Read and understand operating statements, work accurately with numbers and recap information as needed
• Maintain communications between the store managers, area managers, leadership team, and other divisions
• Create reports and spreadsheets
• Provide updates, follow-up, and involved necessary parties to ensure critical maintenance items are corrected timely
• Supervise and coordinate events and activities as assigned
• Travel up to 15% for business requirements
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Excellent communication

Multitasking

Report generation

Excel

Time management

Attention to detail

Tools

Kroger Systems

Service Hub

Service Now

HOVS

Business Objects

Excel

Word

PowerPoint

Job description

Job Description

Provide the administrative support for the operations team. Requires a high degree of confidentiality, strong organizational skills, and ability to multi-task. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Provide the administrative support for the operations team. Requires a high degree of confidentiality, strong organizational skills, and ability to multi-task. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Provide day-to-day administrative support for managers and staff
• Provide support to ensure service tickets are logged, worked, and closed timely
• Gather quotes for work as needed, ensure vendors are paid timely in accordance with polices
• Produce and assemble materials and documents needed for meetings, training sessions and presentations.
• Transcribe and/or composes letters, memos, and reports as required
• Process department mail and distribute accordingly
• Read and understand operating statements, work accurately with numbers and recap information as needed
• Maintain communications between the store managers, area managers, leadership team, and other divisions
• Create reports and spreadsheets
• Provide updates, follow-up, and involved necessary parties to ensure critical maintenance items are corrected timely
• Supervise and coordinate events and activities as assigned
• Travel up to 15% for business requirements
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Excellent phone and communication skills, good typing, and follow-up skills
• Familiarity with Kroger Systems and ability to run reports from the applications; ability to use Service Hub, Service Now, HOVS, and Business Objects for assigned duties
• Professional, dependable, possess a positive attitude, good judgment, and be able to gain the support of others to get the job done
• Customer service role model
• Self motivated, ability to organize, prioritize, plan, and meet deadlines
• Proficient in Excel, Word, and Power Point with the ability to learn new computer skills
• Ability to write reports and correspondence

Desired

• Any prior experience in supporting teams
• Any prior experience with multitasking, follow-up, and ownership responsibilities

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we’re proudly serving QFC customers in 59 stores throughout the Washington and Oregon.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!