Operations Admin - Inside Sales

SHI International Corp; New Jersey; On-site; USD 31,000 - 40,000; Full time

Job summary

SHI International Corp. is seeking an Inside Sales Operations Admin to support the sales team and customers by handling overflow tasks from the sales group. This role will report to the Inside Sales Manager of Operations and be located at the Somerset, NJ office.

The incumbent will learn and perform process-driven tasks including communications management, order placement, and usage of business applications, collaborating with Inside Sales and Vendors daily.

Qualifications

• Absorb new knowledge daily and multi-task effectively.
• Clear written and verbal communication with internal teams.
• Familiar with SHI tools: MySHI, AX, BI, CRM, SharePoint and quoting.
• Proficiency in Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Assist with CRM data consistency and vendor information requests.
• Process overflow work from sales/operations, e.g., placing orders and renewing opportunities.
• Create parts for AX Order entry and manage email communications and order status.
• Collaborate with Inside Sales, Partner teams and Vendors regularly.

Skills

CRM

AX

BI

SharePoint

Quoting

Microsoft Office

Communication

Education

Some college preferred

Tools

MySHI

Office

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them.

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include, but are not limited to, managing communications, placing orders, working in business application software, and fielding requests. This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location.

Job Summary

The Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include, but are not limited to, managing communications, placing orders, working in business application software, and fielding requests. This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location.

Role Description

• Assisting with Customer Relationship Management (CRM) data consistency
• Requesting information from vendors, such as invoices, pricing and order status
• Processing overflow work from the sales team or operations, such as placing orders, working on Renewal opportunities, creating parts for AX Order entry, receiving and responding to e-mails and collecting order status
• Regular engagement with Inside Sales, Partner teams and Vendors

Skill Level Requirements

Ability to absorb new knowledge on a daily basis Ability to multi-task and complete projects in an expeditious and comprehensive manor Ability to clearly communicate and effectively work well with others Ability to understand tools: MySHI, AX, BI, CRM, SharePoint and quoting Exceptional written and verbal communication skills Strong time management and organization skills Desire to learn more new skills Ability to understand and work in the following applications/platforms: Office: specifically Word, Excel, and Outlook

Preferred Qualifications/Skills

Somer college preffered Customer service and/or customer facing experience Well rounded working knowledge of SHI’s tools: MySHI, AX, BI, CRM, SharePoint, and quoting Proficiency in the following applications/platforms: Office: specifically Word, Excel, PowerPoint, and Outlook Windows OS experience is a plus

Other Requirements

The estimated annual pay range for this position is $31,200 - $40,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them.

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.