Operations Admin II

Federal Express Corporation; Saco (ME); On-site; USD 25,000 - 33,000; Full time

Job summary

Federal Express Corporation in Maine is seeking a customer service professional for a position based in Saco. The role requires two years of related experience and a high school diploma or GED, with preference for dock operations/dc environment experience.

You will perform clerical tasks, data entry, and respond to customer requests in a professional manner. Ideal candidates will have strong Microsoft Office and web-based application skills, excellent time-management and organizational

Qualifications

• High School Diploma or GED is required.
• Two years customer service, clerical or related experience required.
• Experience in dock operations or distribution center preferred.

Responsibilities

• Assist customers with requests in a professional manner.
• Handle data entry and phone communications.
• Maintain accuracy to meet daily assignments and goals.

Skills

Typing

Data entry

Phone

Copier & Fax

Microsoft Office

Web-based applications

Customer service

Time management

Organizational skills

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Minimum Education

• High School Diploma or GED required

Minimum Experience

• Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

Knowledge Skills And Abilities

• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Job Conditions

• Minimal travel required.

Pay Transparency

• $17.84 - $24.89 USD Hourly

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)