Operational Technology (OT) Administrator - West Region

Jacobs; Albuquerque (NM); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Jacobs is seeking an OT Technician to support our OMFS facilities in the West region. The role provides OT/IT services for daily operations affecting water treatment facilities, focusing on security, networking, and industrial systems. Travel (33–50%) and hands-on hardware work are required.

Ideal candidates will have experience with SCADA/HMI/PLC and a proactive, service-oriented mindset, with strong problem-solving and customer service skills.

Qualifications

• Experience with computer hardware, networking equipment, and security assessments.
• Familiarity with OT/IT environments and industrial controls.

Responsibilities

• Travel to facilities throughout the region (33-50%).
• Install, configure, and maintain desktop PCs, servers, switches, firewall appliances, cameras, and industrial hardware.
• Install and maintain PC/Server/Embedded OS and software.
• Troubleshoot network connectivity and hardware issues.

Skills

Problem solving

Customer service

Hardware

Networking

Active Directory

Cyber security

Tools

SCADA

HMI

PLC

Job description

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Jacobs is seeking a qualified Information Technology professional to support our OMFS facilities within the West region. Your role at Jacobs enables our regional Operational Technology team to better "Serve and understand the needs of operational teams to deliver and support practical, resilient, & secure technology." As a member of our team, you will support the Operational Technology Manager & the Regional Maintenance Team as we work with our facilities to provide world-class OT/IT services that enable the daily treatment of more than 100 million gallons of water and the protection of water resources throughout the region.

OT Technicians will need excellent problem-solving skills and customer service skills, and experience with computer hardware, networking equipment, active directory management, and cyber security assessment. This position must be service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of resources. Ideal candidates will be eager to learn more and develop skills in both primary and secondary areas such as SCADA (Supervisory Control & Data Acquisition), HMI (Human Machine Interface), PLC (Programmable Logic Controllers), and Industrial Cyber Security.

Bring your team-focus, adaptability, and commitment to excellence, and we’ll help you grow what drives you – and deliver the world’s most challenging Operations Management projects, together.

#omfs #ourjacobs #bia

Essential Duties And Responsibilities

• Traveling to facilities throughout the region (33-50%)
• Installing, configuring, and maintaining desktop PCs, servers, managed network switches, firewall security appliances, network Cameras, Wireless Access Points, and other industrial hardware
• Installing, configuring, and maintaining PC/Server/Embedded operating systems and software.
• Troubleshooting network connectivity issues
• Troubleshooting computer hardware issues

Here's what you'll need

• A principle-driven person that exudes Integrity, Curiosity, & Empathy
• +3 Years’ experience in medium business, municipal, or enterprise IT
• A solid technical foundation, focusing on Cyber Security & Networking across many platforms

Ideally, You'll Also Have

• A person who is visionary; one who plans far ahead and focuses on what is important
• Certifications/Training Information Technology/ Cyber Security Degree or Technical Certification.

Including but not limited to (CCNA, CEH, GIAC SE, CompTIA A+, CISSP)

• Background in electrical or electronic practical application. Alarm system installation etc.

Tools & Equipment

• General office equipment, which includes telephone, copier, PC/laptop, and other miscellaneous office equipment.
• Servers, switches, routers, and other computer equipment that supports the commercial and industrial network environment.
• Networked Industrial Equipment VFDs, PLCs, HMIs, Embedded devices, Radios, etc.
• Operating hand tools, power tools, ladders, and test equipment.

Attendance

• Regular attendance in accordance with the established work schedule is mandatory
• Overtime/work outside normal schedule may be required.

Travel

• Estimated (33-50%) travel throughout the 'US, West' region will be required
• Candidate must maintain a valid driver's license with no major infractions
• Candidate must maintain a valid 'REAL ID' driver’s license or other TSA-approved identification

Other Essential Functions

• Adherence to established company safety policies and good industrial and office safety practices.
• Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize, and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with various contractors and personnel at all levels.
• Grooming and dress are usually business casual but dependent on the client’s standards.

Working Conditions

Safety is a core value at Jacobs. We are committed to providing a safe and healthy workplace for all employees. This position will spend a substantial amount of time performing safety sensitive labor or services.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $95,000.00 to $125,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on August 20, 2026. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.