Operational Risk Program Manager

Western Alliance Bancorporation; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive salaries

Ownership stake in the company

Medical and dental insurance

Time off

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank seeks an Operational Risk Program Manager to lead teams developing and implementing risk programs across the organization. You will drive risk assessments, controls testing, and GRC initiatives while partnering with business stakeholders.

You will administer the Operational Loss and Scenario Analysis programs, ensuring adherence to policy standards and regulatory expectations, and advancing program maturity with automation and reporting enhancements.

Qualifications

• 5+ years of related experience in Risk Management, Internal Audit, SOX, and Financial Institutions or similar field.
• Advanced speaking and writing communication skills.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Knowledge of risk and control frameworks (COSO ERM Framework, Basel etc.).

Responsibilities

• Execute and enhance the Operational Loss Program, including maintaining standards and procedures, providing guidance and training, and reporting on activity and trending.
• Execute and enhance the Operational Risk Scenario Analysis Program and collaborate with first and second lines of defense for CCAR and Capital Stress Test scenarios.
• Support Risk Management in driving consistency and alignment of risk programs, ensuring governance structures and methodologies are applied enterprise-wide.
• Identify and implement enhancements to risk frameworks, reporting processes, and enabling tools to improve efficiency and data quality.
• Monitor enterprise risk trends, identify emerging risks, and escalate where risk levels exceed thresholds.
• Develop and deliver timely risk reporting for senior management and risk governance committees.

Skills

Risk management

Communication skills

General banking operations knowledge

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Title: Operational Risk Program Manager

Location: TX - Dallas/Irving

What you'll do: As an Operational Risk Program Manager you'll be responsible for leading a team in developing and implementing programs to identify, measure, monitor, and control risks throughout the organization. You'll play a key role in the Bank's Enterprise and Operational Risk Management Team, who is responsible for several enterprise wide programs, including Risk and Control Self Assessment (RCSA), Controls Testing, Governance Risk and Compliance (GRC) Platform and Program, Third-Party Risk Management, Policy Framework, and Technology and Information Security Risk Management. The Operational Risk Manager will be responsible for executing and administering the Operational Loss program and Operational Risk Scenario Analysis Program, ensuring adherence to established methodology, policies and standards, and regulatory expectations. This role will partner with business stakeholders to support program implementation, facilitate risk management activities, identify opportunities for process improvements, and contribute to the development of reporting, training, and continuous improvement initiatives.

• Execute and enhance the Operational Loss Program, including maintaining Standards and procedures, providing guidance and training, and performing reporting on activity and trending.
• Execute and enhance the Operational Risk Scenario Analysis Program, including collaborating with subject matter experts across the first and second lines of defense to facilitate the creation and documentation of scenarios to be leveraged in CCAR and the Capital Stress Test.
• Responsible for supporting the Risk Management team in partnering across the Lines of Defense to drive consistency, standardization, and alignment of risk programs and processes, ensuring governance structures, policies, and methodologies are applied uniformly and in accordance with enterprise standards and risk management frameworks
• Identify and implement enhancements to risk frameworks, reporting processes, and enabling tools to improve efficiency, data quality, and overall effectiveness, leveraging automation and best practices to advance program maturity.
• Continuously monitor enterprise risk trends, identify emerging and evolving risks, and assess issues to determine potential impacts, ensuring appropriate visibility and readiness for escalation where risk levels exceed defined thresholds.
• Develop and deliver timely, accurate, and actionable risk reporting materials for senior management and risk governance committees, providing clear insights into the organization's risk profile, key trends, and emerging exposures.

What you'll need:

• 5+ years of related experience in Risk Management, Internal Audit, SOX, and Financial Institutions or similar field
• Bachelor's Degree in related field required
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced knowledge of industry and professional experience across one or more of the three lines of defense (e.g., banking operations, information technology, SOX, compliance, risk management, audit).
• Knowledge and experience with risk and control frameworks (COSO ERM Framework, Basel etc.)
• Intermediate to advanced knowledge of risk management tools and systems and advanced proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
• Intermediate to Advanced technical knowledge of risk frameworks and industry bet practices as it relates to your assigned Risk Program.
• Advanced speaking and writing communication skills

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation