OPERATIONAL PROGRAM SPECIALIST

Arizona State Government; Phoenix (AZ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Sick Leave

Vacation with 10 paid holidays

Health and dental insurance

Retirement plan

Life Insurance

Short-term disability insurance

Deferred compensation plans

Parental leave

Job summary

The Arizona State Board for Charter Schools is seeking an Operational Program Specialist to review documentation for compliance with statutes and board rules, and to support agency processes and projects.

The role emphasizes customer service to charter operators and parents, with mainly in-office work in Phoenix and occasional travel to school sites.

Qualifications

• The role requires strong organization and adherence to established processes.
• Experience in public education or charter oversight is a plus.
• Ability to manage multiple tasks with accuracy and professionalism.

Responsibilities

• Review documents for compliance with policies, rules, and statutes.
• Provide administrative support including scheduling and communications.
• Support information sessions and stakeholder engagement.

Skills

Relationship building

Deadline prioritization

Attention to detail

Critical thinking

Communication

Data analysis

Virtual presentation tools

Tools

Zoom

Google Meet

YouTube

Job description

BOARD FOR CHARTER SCHOOLS

To improve public education in Arizona by sponsoring charter schools that provide quality education choices.

OPERATIONAL PROGRAM SPECIALIST

Job Location:

Address: 1700 West Washington Street,
Phoenix, Arizona 85007

Posting Details:

Salary: $45,000.00 - $55,000.00 Annually

Grade: 19

Closing Date: September 23, 2026

Job Summary:

The Arizona State Board for Charter Schools (ASBCS) is seeking an Operational Program Specialist. This position's responsibilities include reviewing documentation for compliance and consistency with statutes, Arizona Administrative Code, and the Board’s requirements and processes; supporting the agency with a diverse set of processes and projects; providing customer service and assistance to charter school operators and parents; and other duties related to the Board’s oversight of, and support for, the schools it sponsors. The Operational Program Specialist is primarily based out of the Board’s office in downtown Phoenix with infrequent travel to school sites.
Why Join Us?
Meaningful Work: Public charter schools offer an integral option in the Arizona education landscape.
Learning and Development: Our team believes in continuous learning and growth. We provide extensive training, continued development, and individualized opportunities to drive your own growth.
Community Impact: Our team is dedicated to providing quality educational options while supporting, partnering with, and educating individuals operating Charter Schools.
Who We’re Looking For:
• An individual who embodies the mission of our staff to “support accountability in the charter community, provide accessible information, and implement efficient processes.”
• An individual who is passionate about executing our vision of being a model charter school authorizer that educates proactively and ensures access to charters with high-quality outcomes.
• An individual who feels drawn to our staff’s core values of:
• Connection - The ongoing process of collaborating to build a culture of mutual respect.
• Empowerment - Providing and taking opportunities to self-govern, express, and grow with freedom and trust.
• Accountability - Taking full ownership of our responsibilities through learning and interactive communication.
• Integrity - Conducting our work with honesty and equity.
• An individual looking for a work environment where they are able to:
• Work both independently and collaboratively
• Advocate for themself and others
• Engage in active listening, with opportunities to provide feedback
• Exhibit a mindful and intentional communication process

Job Duties:

• • Review submitted documentation for the purpose of determining compliance with Board policy, administrative rule, and state and federal statute.
• • Follow established, written processes and implement them independently with appropriate levels of supervision.
• • Follow established, written processes and implement them independently with appropriate levels of supervision.
• • Review contract amendment submissions to determine adherence to Board requirements.
• • Provide proactive and organized administrative support such as coordinating team travel and reimbursement, assisting in scheduling and facilitating informational sessions, and drafting complex communication.
• • Provide proactive and organized administrative support such as coordinating team travel and reimbursement, assisting in scheduling and facilitating informational sessions, and drafting complex communication.

Knowledge, Skills & Abilities (KSAs):

• Knowledge of:
  • • Best practices associated with task management and customer service;
  • • Statutes, rules, policies and best practices in K-12 education (at a basic level).
• Skills in:
  • • Building and maintaining relationships with internal staff, school leaders, and members of the public through in person, telephone, and online interactions;
  • • Prioritizing multiple and overlapping deadlines to ensure timely completion of tasks and projects;
  • • Detail oriented in following well defined processes and criteria with validity;
  • • Critical thinking and problem solving in a quick and efficient manner;
  • • Clear, concise, and effective oral and written communication;
  • • Analyzing and compiling data from various sources (database, internet, internal files, etc.), organizing facts, and drawing clear and logical conclusions;
  • • Use of virtual presentation programs, including Zoom, Google Meet, and YouTube.
• Abilities to:
  • • Work independently with minimal supervision in a fast-paced environment;
  • • Complete detail-oriented work;
  • • Independently follow established written processes with fidelity;
  • • Provide high-quality customer service;
  • • Establish and maintain interpersonal relationships with internal and external contacts;
  • • Exhibit patience and compassion when interacting with staff, the charter community, and the public;
  • • Speak factually and professionally regarding the rules and regulations related to public schools;
  • • Learn to use the ASBCS SalesForce platform;
  • • Confidently use the Google suite of programs, including the Google Drive.

Pre-Employment Requirements:

• • Ability to obtain a Fingerprint Clearance Card
• • If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona offers a comprehensive benefits package to include:

• • Sick Leave
• • Vacation with 10 paid holidays per year
• • Health and dental insurance
• • Retirement plan
• • Life Insurance and long-term disability insurance
• • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

• • Positions in this classification participate in the Arizona State Retirement System (ASRS)
• • Please note, enrollment eligibility will become effective after 27 weeks of employment

Contact Us:

If you have any questions please feel free to contact Rose Ibe at [e-mail].