Operational Excellence Manager

Rehrig Pacific; Cleveland (OH); Presencial; USD 110 000 - 150 000; Tempo integral

Resumo da oferta

Rehrig Pacific is seeking an Operations Excellence Manager to drive scalable standards by establishing robust daily management systems and leading data-driven continuous improvement initiatives. This role collaborates with Operations leaders to simplify processes, build problem-solving capability, and sustain measurable gains aligned with safety, quality, delivery, cost, and customer expectations.

The position requires 5+ years in operations excellence or related fields, with expertise in Lean,

Qualificações

• Bachelor's degree or equivalent experience; 5+ years in operations excellence, manufacturing, or related field.
• Proven application of Lean, RCA, PDCA, A3, kaizen, Gemba, and standard work.
• Strong change leadership, facilitation, coaching, PM, data analysis, KPI dashboards, and executive-ready communication.
• Proficiency with Microsoft 365 and visualization tools; Lean Six Sigma certification preferred.

Responsabilidades

• Develop and maintain an operations excellence roadmap, site-level improvement plans, and measurable performance targets.
• Standardize and simplify processes using Lean principles, standard work, visual management, and leader routines.
• Coach leaders and teams to embed continuous improvement in daily operations and sustain adoption.
• Lead cross-functional improvement initiatives to increase safety, quality, service, productivity, and cost performance.
• Facilitate Gemba, root cause analysis, kaizen, PDCA, and A3 problem solving with clear ownership and due dates.
• Validate benefits, remove barriers, and establish controls to prevent regression.
• Develop KPI dashboards, scorecards, and review routines to create visibility and drive action.
• Analyze trends, prioritize the improvement pipeline, and communicate progress and risks to leadership.
• Align metric definitions and accountability across Operations and support functions.
• Own governance for SOPs, work instructions, standard work, audits, and corrective actions.

Conhecimentos

Lean principles

Change leadership

Project management

Data analysis

KPI dashboards

Executive communication

Formação académica

Bachelor's degree or equivalent experience

Ferramentas

Microsoft 365

Descrição da oferta de emprego

Purpose of the Role

The Operations Excellence Manager improves operational performance by establishing scalable standards, strengthening daily management systems, and leading data-driven continuous improvement initiatives. This role works cross-functionally with Operations leaders to simplify processes, build problem-solving capability, sustain measurable gains, and align execution with safety, quality, delivery, cost, and customer expectations.

Areas of Accountability

• Develop and maintain an operations excellence roadmap, site-level improvement plans, and measurable performance targets based on assigned business priorities.
• Standardize and simplify processes using Lean principles, standard work, visual management, and leader routines.
• Coach leaders and teams to embed continuous improvement practices into daily operations and sustain adoption.
• Lead cross-functional improvement initiatives that increase safety, quality, service, productivity, and cost performance.
• Facilitate Gemba, root cause analysis, kaizen, PDCA, and A3 problem solving; ensure countermeasures have clear owners and due dates.
• Validate benefits, remove barriers, and establish controls that prevent regression.
• Develop and refine KPI dashboards, scorecards, and review routines that create visibility to performance and drive timely action.
• Analyze trends, quantify opportunities, prioritize the improvement pipeline, and communicate progress, risks, and realized value to leadership.
• Align metric definitions, reporting cadence, escalation triggers, and accountability across Operations and support functions.
• Own governance for SOPs, work instructions, standard work, audits, and corrective actions, including approval, version control, implementation, and sustainment.
• Develop practical training, job aids, and facilitation materials; coach teams in Lean tools, KPI interpretation, and disciplined execution.

Knowledge, Skills and Experience

• Bachelors degree preferred, or equivalent relevant experience; 5+ years in operations excellence, continuous improvement, manufacturing, service operations, quality, or a related field.
• Demonstrated success leading cross-functional improvement initiatives and applying Lean, root cause analysis, PDCA, A3, kaizen, Gemba, and standard work.
• Strong capability in change leadership, facilitation, coaching, project management, data analysis, KPI dashboards, and executive-ready communication.
• Proficiency with Microsoft 365, reporting and visualization tools, and AI-enabled productivity and analytics solutions, including effective prompting, responsible use, output validation, and practical workflow automation; Lean Six Sigma certification preferred.
• Ability to influence without direct authority and travel approximately 3040%.