Operational Compliance Manager

Portland General Electric; Tualatin (OR); On-site; USD 140,000 - 180,000; Full time

Job summary

Portland General Electric is seeking a Manager of Operational Compliance to lead the NERC compliance program for its Oregon operations. The role oversees regulatory adherence, risk assessment, and controls design across operating units, with collaboration across legal, finance and HR to ensure alignment with company policies and industry best practices.

The incumbent will mentor a team of compliance professionals, interpret evolving regulations, and drive continuous improvement while maintaining

Qualifications

• Education: bachelor’s degree in finance, business, science, IT technical field or related or equivalent experience.
• Experience: eight or more years in compliance and one or more of utility operations, cybersecurity or auditing including at least three years of FERC/NERC experience.
• Knowledge: expert knowledge of NERC/FERC regulations and reliability standards.
• Knowledge: advanced knowledge of electric power markets and system operations for providing power to retail consumers.
• Skills: advanced ability to effectively communicate changing ideas and develop corporate consensus.

Responsibilities

• Overseeing the implementation of NERC regulations that impact PGE Operations.
• Monitors compliance with relevant laws, regulations and company procedures and policies.
• Identifies and evaluates risks; supports design and implementation of controls and standards.
• Administers key compliance processes, including training and other corporate controls.
• Leads regulatory compliance for operational units and provides guidance to executives and staff.

Education

Bachelor’s degree in finance, business, science, IT technical field or related

Eight+ years in compliance and utility operations, cybersecurity or auditing with FERC/NERC experience

Expert knowledge of NERC/FERC regulations and reliability standards

Advanced knowledge of electric power markets and system operations

Advanced ability to communicate and build consensus

Job description

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.Manager Operational ComplianceJob Function Summary:Manager of the NERC Compliance Operational Compliance Group. Overseeing the implementation of NERC regulations that impact PGE Operations. Monitors compliance with relevant laws, regulations and company procedures and policies.Identifies and evaluates risks. Supports the design and implementation of controls and standards. Responds to concerns, resolves issues and advises the business on rules, controls and industry best practices. Administers key compliance processes, including training and other corporate controls.Key Job Information:Manager, Operational Compliance 617Grade 9Career Level: M2Manager-Manages professional employees and/or supervisorsIs accountable for the performance and results of a teamAdapts departmental plans and priorities to address resource and operational challengesDecisions are guided by policies, resources and business plan; receives moderate guidance from managerProvides subject matter guidance to employees, colleagues and/or customersKey Responsibilities:Operational Regulatory Compliance Contributes to the overall compliance effort of PGE; provides leadership and representation to other departments relative to operating unit; assures accuracy and overall compliance with regulatory requirements; collaborates with other compliance-related functions to ensure alignment with overall goals and objectives; monitors emerging regulatory and compliance issues and adapts strategy; promotes cross-functional alignment for all compliance-related tasks and initiatives.Regulatory Compliance: Function Management Manages a team of operational compliance professionals responsible for serving as subject matter experts to operational units in their duty to comply with relevant laws, regulations and internal procedures, providing guidance on meeting compliance standards and commenting on proposed regulations or standards; provides technical management for the team, ensuring that objectives are met and all relevant standards/procedures are followed; ensures that operational problems are identified and resolved; ensures that operational procedures and working practices are current and fit for the purpose.Financial Management: Manages team providing legal support; oversees development and implementation of processes and procedures in support of legal activities; oversees administrative matters relating to the Legal team and the delivery of legal services to business partners, including administrative matters pertaining to finances and budgeting, outside counsel and other vendors management and performance, and the legal department’s utilization of information technology and manage delivery of continuing legal education for the department.Resourcing: Oversees resourcing decisions and planning for team; partners with HR in the definition of jobs, recruitment, evaluation and selection processes.Professional Development: Reviews organizational development needs and training strategies to determine required learning and development outcomes for the team; provides guidance in the creation of development plans; monitors ongoing progress and provides coaching and mentoring and provides feedback; completes annual performance management reviews.Education/Experience/Certifications:Education Requires a bachelor’s degree in finance, business, science, IT technical field or other related field or equivalent experience.Experience Prefer eight or more years in combination of compliance and one or more of utility operations, cybersecurity or auditing which includes at least three years of FERC/NERC experience or equivalent.Competencies (Knowledge, Skills, Abilities):Functional Competencies-Expert knowledge of business processes and procedures in operational domain.Advanced knowledge of electric power markets and system operations for providing power to retail consumers.Expert knowledge of NERC/FERC regulations and reliability standards.Advanced knowledge of corporate and operational compliance and risk management principles and protocols.Advanced understanding of NERC and FERC regulatory processes related to the development of NERC Reliability Standards.Intermediate understanding of protection and control equipment and techniques used in power utility substations.Advanced ability to effectively communicate changing ideas and develop corporate consensus when there are competing interests.Basic knowledge of electric utility protection and control systems, substation equipment and communications systems.Advanced skill in driving continuous improvement; consistently demonstrates innovative new thinking focused on risk and compliance strategy, controls and implementation.General Competencies-Advanced organization and prioritization skillsAdvanced ability to manage stakeholdersAdvanced knowledge of business process InterrelationshipsAdvanced decision-making skillsIntermediate organizational management skillsAdvanced negotiation skills Leader Practices-Drives ResultsPlans and AlignsDecision QualityDrives EngagementCouragePhysical and Cognitive Demands:Cognitive Level-Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).Cognitive-Ability to adhere to set response times, deadlines and time-sensitive tasksAbility to follow accuracy standardsAbility to follow through on decision-making tasksAbility to interact effectively and collaboratively within a team environmentAbility to communicate and problem solve when under stressAbility to respond and adapt to frequent changeAbility to accept and demonstrate self-awareness when provided constructive feedbackAbility to discern feedback and acknowledge ownership of areas of improvementAbility to avoid future mistakes by applying reasonable skills to new but similar work situations or tasksAbility to successfully collaborate with peers, managers and others within the organizationDemonstrates sound memoryAbility to process new information to be applied consistently to work tasksSchedule/Attendance-Ability to work long hoursAbility to work a variable scheduleAbility to report to work and perform work during periods of severe inclement weatherAbility to consistently meet attendance standards for regular, reliable, predictable, full-time attendancePhysical Capabilities-Does the job require a valid driver’s license? YesDriving/travel/commute? Frequently (at least once a week or more)Overnight inside/outside the service territory? Occasionally (one to two times a month or less)Computer use (use computer regularly for entire work shift)Lifting/pushing/pulling (check appropriate weight): Up to 10 lbCarrying (check appropriate weight): Up to 10 lbStairs (over 10 steps)Environment - Indoor/Outdoor- Office environment Plant environment Field environmentActual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.Join us today and power your potential!Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting [e-mail] or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.