Operation Supervisor- Weekend

Shipfusion; Emigsville (PA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health and dental coverage

5 wellness days + 15 vacation days

MacBook + workspace budget

Employee discounts

Job summary

Shipfusion is seeking an Operations Supervisor for our brand new fulfillment center in Emigsville, PA. You will lead a team to drive operational efficiency and employee engagement, ensuring high service levels and customer satisfaction.

You will manage daily warehouse activities, collaborate with support teams, and implement innovative solutions to evolving client needs. A strong emphasis on safety, training, and effective communication is essential.

Qualifications

• 5+ years experience leading an operations team in a warehouse environment.
• Ability to hire, coach, train, and manage a team of 10 to 50 employees.
• Learn new technologies and custom proprietary software quickly.
• Detail oriented with strong interpersonal and communication skills.
• Fluent in English; Spanish a plus; OSHA knowledge is a plus.

Responsibilities

• Lead warehouse operations to maximize efficiency and customer satisfaction.
• Supervise daily activities: fulfillment, quality assurance, inventory, and logistics.
• Coordinate with Customer Support and Account Manager to meet deliverables.
• Oversee packaging, kitting, and special projects; drive process improvements.
• Maintain safety and regulatory compliance; foster a value-driven team culture.

Skills

Warehouse leadership

Team management

Operations optimization

English fluency

Safety/regulatory awareness

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Excel

Google Sheets

Job description

Job Hours: Saturday, Sunday, Monday - 6:00am - 6:00pm

The Opportunity

As an Operations Supervisor, you will be a key leader in our brand new fulfillment center leading a team to drive operational efficiency and employee engagement.

Responsibilities

• Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal by managing, organizing, training, and providing direction for a team of warehouse employees
• Achieving all operational goals and service levels alongside the operations leadership team
• Finding creative solutions for day-to-day operational challenges
• Maintain a safe and healthy work environment ensuring policies and procedures are followed
• Direct and manage team in a way that promotes equality, consistency, and the feeling of value from team members

Daily and Monthly Responsibilities

• Supervise daily activities of the warehouse including order fulfillment, quality assurance, inventory control, and logistics coordination
• Manage eCommerce order fulfillment while achieving established service levels
• Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met
• Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects
• Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies
• Support new client onboarding and creative fulfillment processes
• May be required to perform other duties to meet the ongoing needs of the organization.

What You’ll Bring to the Team (Required Skills & Abilities)

• 5+ years experience leading an operations team in a warehouse environment
• Ability to learn new technologies and custom proprietary softwares quickly
• Ability to hire, coach, train, and manage a team of 10 to 50 employees
• An ability to learn and adapt quickly in a fast paced changing environment
• Detail Oriented, Strong Interpersonal and Communication Skills
• Fluent in English (Spanish is a plus)
• Understanding of OSHA and regulatory compliance is a plus
• High school diploma or equivalent (College degree preferred)
• Experience with Microsoft Excel or Google Sheets

Attractive Salary and Lucrative Compensation Plan

Earn what you deserve with our competitive and rewarding salary package.

Comprehensive Health and Dental Coverage

Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.

Generous Vacation Time

Recharge and explore with 15 days of paid vacation and 5 paid wellness days.

Cutting-Edge Tech Setup

Receive a brand-new MacBook shipped to you, plus a budget to personalize your workspace with peripherals of your choice.

Vibrant Company Social Events

Connect and celebrate with exciting social events that bring our team together.

Exclusive Employee Discounts

Enjoy special savings with our employee discount program on your favorite products.

Employee Assistance Program (EAP)

Access to comprehensive support services that promote employee well-being and work-life balance.

Calm App Subscription

Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.

Positive Company Culture

Join a workplace known for its supportive, inclusive, and dynamic culture.

High Employee Retention Rates

Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.

Compensation Range

$55,000 - $65,000 USD

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