Operation Manager - D2C

Lineage Logistics; Stevens Point (WI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401k retirement plan

Paid time off

Annual bonus eligibility

7 holidays

Job summary

Lineage Logistics is seeking an Operations Manager for our new D2C facility in Stevens Point. You will partner with the site General Manager to oversee day-to-day operations, drive safety, and foster a high-performing team delivering operational excellence.

Responsibilities include budgeting, labor scheduling, space and equipment management, process improvement, and ensuring customer service standards. You will work cross-functionally with Sales, Inventory Control, and Finance to meet KPIs and

Qualifications

• Minimum 5 years in warehouse operations or direct warehouse management
• Experience with Warehouse Management System (WMS)
• Demonstrated leadership and team development
• Strong verbal and written communication
• Proficient computer skills, including Microsoft Office
• Ability to lift up to 40 lbs and work in cold storage environments
• Flexible schedule including weekends if needed

Responsibilities

• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
• Continuously improve operational procedures such as verifying shipments, handling merchandise, and maintaining inventory
• Partner with sales, inventory control, and operations support to ensure availability of products
• Plan long-range labor needs based on forecasts and management input
• Facilitate achievement of KPIs regarding cost, productivity, customer service, profits, and team members
• Operate the facility in compliance with health, safety, and environmental regulations to foster a safety culture
• Analyze operational reports to identify trends and recommend solutions to management
• Build and maintain partnerships with Finance, HR, Sales, and Continuous Improvement

Skills

Warehouse management

Leadership

Budgeting

Labor scheduling

WMS

Safety compliance

Communication

Tools

Microsoft Office Suite

Job description

An exciting opportunity is available for an Operation Manager at our newest Direct-to-Consumer (D2C) facility in Stevens Point. This individual will partner closely with the site’s General Manager to support the day-to-day operations of the facility, foster a safe and engaging work environment, and ensure operational excellence across the business. The ideal candidate will be a strong leader with the ability to develop teams, drive performance, and effectively manage all aspects of the operation. Manage the warehouse’s operational activities including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. Ensure people, process and technology enable meeting all customer service standards.

Key Duties and Responsibilities

• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
• Continuously improve operational procedures such as verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory
• Partner with sales, inventory control, and operations support to ensure availability of products
• Plan long-range labor needs based on sales forecasts and input from management
• Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members
• Operate the facility in compliance with health, safety, and environment regulations to establish and practice a culture of safety among the team members at all times
• Analyze operational reports to identify trends and recommend solutions to management
• Build and maintain partnerships with other departments i.e. Finance, HR, Sales, Continuous Improvement, etc.

Additional Duties and Responsibilities

• Work with machinery and material handling equipment

Minimum Requirements (Knowledge, Skills, Abilities)

• 5 years warehouse operations or direct warehouse management experience
• Experience with Warehouse Management System (WMS)
• Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning
• Ability to effectively present information to customers, clients, and employees of the organization
• Proficient computer skills, including Microsoft Office Suite
• Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
• Must be able to lift a minimum of 40 lbs./18 kgs.; weight may be more dependent upon facility
• Ability to work a flexible work schedule and shift, including weekends if needed
• Must be comfortable with various noise levels, at times, can be loud

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Benefits

• Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

More vacancies in the Netherlands

At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world.

As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day.

Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.