OPERATING ROOM SCHEDULER

Cook County; Bayshore (FL); On-site; USD 36,000 - 45,000; Full time

Job summary

Cook County Health & Hospitals System is seeking a Perioperative OR Scheduler for the John H. Stroger Jr. Hospital. The role supports perioperative services, coordinating with surgical teams, nursing, anesthesia, and revenue cycle to maintain accurate schedules.

The ideal candidate will have the required EHR and surgical scheduling experience, familiarity with Cerner, SurgiNet, and related systems, and a strong commitment to patient privacy and clinical efficiency.

Qualifications

• High school diploma or GED is required.
• Two (2) years of experience using an electronic health record and running multiple programs is required.
• Two (2) years of experience working with coding software for surgical procedure orders is required.
• Two (2) years of experience working with Cerner, SurgiNet, eCare, and Electronic Document Management is required.
• Three (3) years of experience working with surgical, nursing, and anesthesia teams and scheduling OR procedures is required.

Responsibilities

• Serves as a main resource to physicians for Operating Room (OR) scheduling.
• Maintains surgical queue daily.
• Cancels and reschedules cases from the surgery scheduling queue.
• Participates with Perioperative Services director and revenue cycle in weekly meetings.
• Files daily surgical schedules.
• Works with Prior Authorization, Finance, and Revenue Cycle to obtain authorization for the patients from the insurance company and/or hospital.
• Attends daily OR scheduling huddles with Perioperative leadership as required.
• Maintains surgeons block schedules for all surgical and robotic cases.
• Answers phone calls, emails, and Tiger connect to confirm surgical cases in a timely manner.
• Works with Anesthesia to ensure that OR and Anesthesia have adequate staff to fulfill the needs of the surgical schedule.
• Interacts with surgeons and staff to provide timely accurate surgical information.
• Ensures customer focused and efficient phone communication with surgeons, residents, Anesthesia, Nursing leadership, and ancillary departments
• Assists with scheduling and checking in Cath lab patients when needed
• Follows all written protocols and procedures of OR schedule
• Recognizes and responds appropriately to emergent and urgent situations and protocols regarding the surgical schedule
• Identifies scheduling barriers and implements solutions to improve scheduling results based on pre-determined goals
• Adheres to policies regarding safety, and HIPAA guidelines
• Schedules patients for present and future surgeries in the electronic system per surgeon block
• Works with OR control desk to ensure patient has correct encounter on day of procedure
• Ensures accuracy of encounter documentation by surgeon
• Checks the Pre-Procedural Testing (PPT) clerk tab in SurgiNet to ensure accuracy of surgeon to surgical service
• Ensures accuracy of surgical case trays and Current Procedural Terminology (CPT) codes
• Runs/checks patients’ insurance for accuracy
• Ability to remove patients from schedule if financial process has not been completed and places in a holding queue
• Sends auto-notification to surgeons via EMR, email, and Tiger connect
• Performs other duties as assigned

Skills

Multitasking

Communication

Time management

Flexibility

Physical stamina

Education

High school diploma or GED

Tools

Cerner

SurgiNet

eCare

Electronic Document Management

Job description

PLEASE BE ADVISED that this position is covered by the collective bargaining agreement between Cook County and the American Federation of State, County, and Municipal Employees Union Local 1111 (AFSCME – 1111). Pursuant to the collective bargaining agreement, Cook County will exhaust internal eligible applicants prior to considering external applicants. Cook County is assembling a list of qualified candidates for this position that will be considered should the position not be filled with internal eligible applicants.

LOCATION: John H. Stroger Jr. Hospital

DEPARTMENT: Operating Room Nursing

SHIFT: 8:00AM - 4:00 PM

POSTING SALARY: $28.917 HOURLY

Salary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement.

Job Summary

Under the direction of the Director of Perioperative Services, the Perioperative Operating Room (OR) Scheduler will perform a variety of tasks across CCH in Perioperative Services, which requires discretion and independent judgement in collaboration with all Surgical Services, Nursing, Anesthesia, and Revenue cycle. The Perioperative OR Scheduler may act as a lead worker and perform all duties in a confidential manner.

Typical Duties

• Serves as a main resource to physicians for Operating Room (OR) scheduling
• Maintains surgical queue daily
• Cancels and reschedules cases from the surgery scheduling queue
• Participates with Perioperative Services director and revenue cycle in weekly meetings
• Files daily surgical schedules
• Works with Prior Authorization, Finance, and Revenue Cycle to obtain authorization for the patients from the insurance company and/or hospital
• Attends daily OR scheduling huddles with Perioperative leadership as required
• Maintains surgeons block schedules for all surgical and robotic cases
• Answers phone calls, emails, and Tiger connect to confirm surgical cases in a timely manner
• Works with Anesthesia to ensure that OR and Anesthesia have adequate staff to fulfill the needs of the surgical schedule
• Interacts with surgeons and staff to provide timely accurate surgical information
• Ensures customer focused and efficient phone communication with surgeons, residents, Anesthesia, Nursing leadership, and ancillary departments
• Assists with scheduling and checking in Cath lab patients when needed
• Follows all written protocols and procedures of OR schedule
• Recognizes and responds appropriately to emergent and urgent situations and protocols regarding the surgical schedule
• Identifies scheduling barriers and implements solutions to improve scheduling results based on pre-determined goals
• Adheres to policies regarding safety, and HIPAA guidelines
• Schedules patients for present and future surgeries in the electronic system per surgeon block
• Works with OR control desk to ensure patient has correct encounter on day of procedure
• Ensures accuracy of encounter documentation by surgeon
• Checks the Pre-Procedural Testing (PPT) clerk tab in SurgiNet to ensure accuracy of surgeon to surgical service
• Ensures accuracy of surgical case trays and Current Procedural Terminology (CPT) codes
• Runs/checks patients’ insurance for accuracy
• Ability to remove patients from schedule if financial process has not been completed and places in a holding queue
• Sends auto-notification to surgeons via EMR, email, and Tiger connect
• Performs other duties as assigned

Minimum Qualifications

• High school diploma or G.E.D certificate is required
• Two (2) years of experience using an electronic health record and running multiple programs is required
• Two (2) years of experience working with coding software for surgical procedure orders is required
• Two (2) years of experience working with Cerner, SurgiNet, eCare, and Electronic Document Management is required
• Three (3) years of experience working with surgical, nursing, and anesthesia teams and scheduling OR procedures is required

Preferred Qualifications

• Associate’s degree or higher from an accredited college or university in relevant healthcare field is preferred

Knowledge, Skills, Abilities and Other Characteristics

• Ability to travel as required
• Ability to work flexible hours
• Ability to sit, stand and bend for periods of time
• Ability to lift 10 pounds
• Ability to multi-task and prioritize assignments
• Ability to understand and follow oral and written instructions and ability to communicate with a diverse team of Nursing, Anesthesia, Surgeons, Residents, Finance, leadership, and communicate with tact and courtesy
• Demonstrated ability to meet strict deadlines for production of the surgical schedule on a daily basis
• Excellent time management skills and flexibility with a dynamic changing environment
• Demonstrate the ability to use word processing and database software

VETERAN PREFERENCE PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.

To take advantage of this preference a Veteran must:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable)
• A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.

MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH & HOSPITALS SYSTEM IS