Operating Room Control Desk Coordinator

Bassett Healthcare Network; New York (NY); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability protection

Retirement match

Job summary

Bassett Healthcare Network is seeking an Operating Room Control Desk Coordinator to oversee the logistical flow of surgical procedures from the control room. You will manage schedules, coordinate OR readiness, and ensure timely communication with patients and staff to support safe, efficient operations.

This role partners with surgeons, anesthesiologists, nursing staff, and other departments to optimize patient throughput, manage supplies, and support admission and pre-surgical processes.

Qualifications

• High School diploma or GED, preferred.
• Minimum 1 year of experience in a health-related position, with medical terminology knowledge; RN program may substitute.
• Experience in an OR or surgical scheduling setting preferred.

Responsibilities

• Schedule and coordinate the surgical schedule and OR readiness.
• Maintain clear communication with patients, families, and staff.
• Track surgical progress and adjust schedules to optimize patient flow.
• Serve as liaison among surgeons, anesthesiologists, nurses, and departments.
• Provide clinical and service support to providers and patients.
• Support workflow and unit operations, including audits and supplies.
• Assist with admitting processes for pre-surgical patients.

Skills

Communication

Interacting with People

Computer Skills

Reliability

Time Management

Education

High School diploma or GED

Job description

The best thing about this role

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

What you'll do

The Operating Room Control Desk Coordinator is responsible for managing and overseeing the logistical flow of surgical procedures within the operating room control room. This role ensures efficient communication, coordination of surgical schedules, and resource allocation to facilitate optimal surgical operations.

Essential Job Functions

• Scheduling and Coordination: Organize and maintain the surgical schedule, ensuring timely preparation and readiness of operating rooms.
• Establishes and maintains good communications with patients, families/visitors and hospital staff.
  • Reports vital information to all levels of the healthcare team as needed as evidenced by feedback from healthcare team members and observed by supervisor.
  • Conveys needed information to patients and visitors, measured by patient and co-worker feedback.
  • Maintains good communication with co-workers for proper team functioning as evidenced by feedback from healthcare team members and observed by supervisor.
  • Act as a liaison between surgeons, anesthesiologists, nursing staff, and other departments to ensure seamless operations.
• Provides clinical and service support to providers/healthcare team members and patients.
  • Establishes and maintains an organized, functional work environment.
  • Track surgical progress and timelines, adjusting schedules as needed to optimize patient flow.
  • Answers telephone in a timely, courteous manner, and relays messages to appropriate personnel.
  • Performs and/or supports unit based audits.
  • Supports interdepartmental patient flow process.
  • Address any issues that arise during surgeries, implementing solutions to maintain efficiency and patient safety.
  • Support workflow processes for providers and healthcare team members.
  • Performs patient service initiatives.
• Collaborates with Nurse Manager to support adherence to unit budget.
  • Completes all unit specific and department competency requirements.
  • Attends relevant educational and training programs.
  • Communicates effectively with patients and visitors.
  • Maintain the confidentiality of patient's information.
  • Directing/transporting patients and visitors to the right location.
  • Keep patients and family members updated in delays and schedule changes.
  • Answer basic patient/family inquiries.
  • Order medical, paper and dietary supplies as needed.
  • Assist with monitoring and allocation of supplies, equipment, and personnel, ensuring availability for all surgical procedures.
  • Coordinate with various departments to ensure proper flow of patients.
• Performs similar or related duties as requested or directed.
  • Performs other duties as requested and observed by supervisor or manager.
  • Prints daily OR schedule, patient stickers and name bands.
  • Assists with the unit's admission processes for the pre surgical/pre procedural patient.
  • Prepare charts for the next day cases.

What we need from you

Education:

• High School or GED, preferred

Experience:

• Minimum 1 year of Previous experience in a health-related position, knowledge of medical terminology and scheduling patients. Completion of 1 year of RN program can be substituted for experience, required
• Experience in an OR or Surgical scheduling setting, preferred

Licensure/Certifications:

• BLS or Heart Saver with AED must be obtained within 6 months from date of hire, required

Skills:

• Communication
• Interacting with People
• Computer Skills
• Reliability
• Time Management

Physical Requirements:

• Heavy Work - Exerting up to 100 lbs. of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs, of force constantly to move objects
• Occasional balancing, repetitive motion, and stooping
• Frequent crouching, typing/clerical/dexterity, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, seeing/monitor/computer use, standing, talking, visual acuity (color, depth, perception), and walking
• Constant fit testing

Hazards:

• Occasional bodily fluids/bloodborne exposure and radiation/radiant energy

Travel:

• No Travel Required

Total Rewards

Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match
• And more!

Specific benefit offerings may vary by location and/or position.

Pay Range

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

Pay Range Minimum:

USD $18.75/Hr.

Pay Range Maximum:

USD $28.12/Hr.

We love the difference people bring

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.