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Mass General Brigham is seeking an on-site patient support role focused on delivering safe, compassionate care in the operating room environment. The position involves greeting patients and families, orienting them to hospital services, and assisting with transfers while upholding safety protocols.
The ideal candidate has a high school diploma and 0–1 year of related experience, with OR exposure preferred. Regular evenings, 40 hours weekly, with on-site work at 90 Blossom Street.
Summary Responsible for ensuring excellent patient care, maintaining safety standards, and providing medical assistance in the operating room. Does this position require Patient Care? Yes
Promotes a philosophy of patient/family-focused care through cordial greetings and interactions with patients, families, and hospital personnel. Provides hospital/unit orientation information for guests, patients, and families. Demonstrates an awareness of hospital systems and procedures, locations of all departments, procedure areas, and other patient services. Refers patients, families, and others to appropriate resources. Independently transports and assists in the transfer of patients. Properly identifies patients utilizing two approved identifiers. Ensures safety and support measures during patient transfers (e.g., bedrails raised, patient covered with a blanket and kept warm). Is aware of special precautions when transferring patients requiring precautions.
Education High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree? No
Licenses and Credentials Experience Medical Office/Hospital/Managed Care Experience 0-1 year required and Operating Room Experience 0-1 year preferred
Monday - Friday 3PM-11PM
Remote Type Onsite Work Location 90 Blossom Street
Scheduled Weekly Hours 40
Employee Type Regular
Work Shift Evening (United States of America)
Pay Range $17.71 - $24.28/Hourly
Grade 2
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.
EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.