Operating Partner/General Manager

Whataburger; Tyler (TX); Presencial; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Training and development opportunities

Descripción de la vacante

A leading restaurant chain is seeking an Operating Partner to direct and develop a strong team in Tyler, Texas. This role involves driving operational excellence and ensuring an exceptional Family Member experience. Ideal candidates will have 3-5 years of restaurant leadership experience, strong communication skills, and the ability to coach and empower team members. A high school diploma or equivalent and proficiency in MS Office are required. Competitive salaries and benefits are offered, plus training to advance in the company.

Formación

• Must be at least 18 years of age.
• 3-5 years’ experience in the restaurant industry preferred.
• Previous experience in a restaurant leadership position preferred.

Responsabilidades

• Direct and develop a strong team to drive operational excellence.
• Lead and supervise all aspects of the Family Member experience.
• Create action plans based on performance data and financial goals.

Conocimientos

Communication

Teamwork

Coaching

Leadership

Budgeting

Educación

High school diploma/GED

Herramientas

MS Office (Word, Excel, Outlook, PowerPoint)

Descripción del empleo

DKT Investments: Who we are

People make the difference at DKT Investments—Family Members take pride in their work, take care of each other, and love serving our customers. At DKT, you will work for a brand and legacy that fills you with pride, on a team that cares about helping you learn and grow, and belong to a family that loves winning together. Join our family and we’ll work together to instill values and skills that will serve you well no matter where your journey leads you.

Restaurant High Performing Teams: How we deliver Family Member Experience, Operations Excellence, and Customer Experience

Restaurant High Performing Teams, (RHPT), are groups of Family Members who share a common vision, goal, and approach to work. They collaborate, challenge, and hold each other accountable to deliver the DKT experience to each other and our customers using the six Restaurant High Performing Team Characteristics; Coaching, Communication, Engagement, Empowerment, Recruiting, and Rewards and Recognition.

Operating Partner: How you bring value

At DKT, our Operating Partners direct and develop a strong team to drive operational excellence in their restaurant. Operating Partners report to the Area Manager. Operating Partners are coaches and mentors who provide development opportunities for their teams. They lead and supervise all aspects of the Family Member experience in our restaurants, from talent management to recruitment to training and promotion of current Family Members. Operating Partners inspire Family Members to deliver and succeed, and they create action plans based on performance data and financial goals. Operating Partners ensure that operations are always clean, safe, and in the customer's eye, "ready for business."

REQUIREMENTS: Typical minimum requirements to perform the job.

AGE:

• Must be at least 18 years of age

Education

• High school diploma/GED or equivalent work experience

Experience and Demonstrated Behaviors

• 3-5 years’ experience in the restaurant industry preferred
• Previous experience in a restaurant leadership position preferred
• Demonstrated intermediate to advanced level of ability to communicate, influence, and negotiate decisions while motivating assigned staff
• Demonstrated ability to work in a team environment
• Demonstrated ability to observe and coach
• Demonstrated ability to encourage open communication
• Demonstrated ability to engage others in a team environment
• Demonstrated ability to empower Managers and team members
• Demonstrated ability to recognize and reward positive contributions by restaurant Family Members

Knowledge, Skills, and Abilities

• Proficiency in MS Office Word, Excel, Outlook, and PowerPoint preferred
• Strong general knowledge of the organization and its functions
• Strong general knowledge of working practices, procedures, and techniques
• Intermediate to advanced understanding of budgetary concepts and procedures
• Intermediate to advanced ability to delegate projects and get work done through others
• Intermediate to advanced understanding of performance review process
• Ability to prepare and present ideas and recommendations to colleagues, managers, and direct reports with ample notice and preparation

Professional Certifications

• Food Safety Certification (may vary based on city, county, and state requirements)
• Food Handler’s Certification

Working Conditions/Travel Requirements

• Must be available and work the necessary time to satisfactorily fulfill job responsibilities
• Must be able to report to work timely and as required by operational/business needs
• Must be able to work a full-time schedule and be able to work all shifts based on operational needs of the restaurant
• Must be able to travel occasionally, both locally and long distances (including air travel) to work sites, meeting sites, and other locations
• Working conditions exist to satisfactorily fulfill job responsibilities
• Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards, and maintain current automobile liability at minimum levels in their state of residence

Physical Requirements

• Must be able to lift up to 50 lbs. on occasion
• Must be able to stand during entire shift
• Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push on occasion
• Must be able to read (orders on tickets, menu board, receipts, etc.)
• Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items
• Frequent washing of hands
• Must be able to use computers, telephones, and office equipment

Whataburger is Hiring Restaurant Leaders

Competitive salaries and benefits - plus the training to climb the leadership ladder

From our humble beginnings with the world’s first Whataburger on Ayers Street in Corpus Christi, Texas to the more than 890 Whataburger restaurants that now stretch across 14 states from Arizona to Florida, Whataburger’s fresh, made-to-order burgers and friendly service has built our legacy of success and fueled our growth.

As Whataburger Grows, You Can Grow Too

Your career at Whataburger can be what you make of it. We will give you the opportunities, tools and resources you need to reach your full potential. We commit to training our people because your success is our success. And we put our money where our mouth is. At Whataburger, aspiring restaurant leaders have a chance at a new challenge and a six-figure salary.