Opera Marketing Specialist — Email & Campaigns

GainRep; Chicago (IL); On-site; USD 45,000 - 53,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

403B (no company match)

401(k) with company match

PTO including sick, vacation, personal

Life/AD&D

Professional development

Complimentary tickets

Job summary

Lyric Opera of Chicago is seeking a marketing professional to lead advertising campaigns across print, digital, radio, and in-venue promotions. You will coordinate with media agencies, create promo codes, manage ticket sales relationships, and support audience engagement initiatives.

You should have 2+ years in marketing, strong copywriting, and experience with email platforms (Prospect2 a plus). The role is office-based with occasional events, offering a competitive benefits package.

Qualifications

• At least 2 years of marketing experience, preferably in the performing arts.
• Strong copywriting skills with the ability to craft compelling, audience-specific sales copy.
• Experience with email marketing platforms; familiarity with Prospect2 a plus.
• Highly organized with the ability to manage multiple projects and deadlines simultaneously.
• Detail-oriented and self-motivated, with a strong sense of urgency and follow-through.
• Collaborative team player who can also work independently.
• Comfortable in a fast-paced, multi-channel environment.
• Knowledge of Tessitura and Google Data Studio or other analytics tools is a plus.
• Passion for the performing arts, especially opera.

Responsibilities

• Advertising & Promotions- Coordinate advertising campaign trafficking across print, digital, radio, and out-of-home placements.
• Serve as the day-to-day liaison to Lyric's media buying agencies, supporting placement logistics and identifying niche marketing opportunities tied to specific productions.
• Create and manage all promotional codes for the Marketing Department and other departments as needed.
• Manage third-party ticket sales relationships, including writing marketing copy, managing inventory, reconciling sales, and serving as the point of contact between Audience Services, Box Office and external vendors.
• Contribute to advertising and direct mail projects, including asset coordination, promotion setup, and proofing.
• Support the identification and execution of strategic promotional partnerships that drive ticket sales.
• Support audience retention initiatives including the annual Subscriber Season Preview, ticket fulfillment communications, and other loyalty-focused projects.
• Support public-facing events - both Lyric-driven and external - through the creation of collateral materials and coordination of participation logistics.
• Write compelling sales copy for email campaigns targeting prospective and existing audiences across the mainstage season, special events, and other programming.
• Build, format, and proof emails in Prospect2, ensuring accuracy of content, links, audience segmentation, and deployment timing.
• Execute email deployments and maintain the campaign calendar in coordination with the broader marketing team.
• Track and report on email performance metrics to inform ongoing campaign strategy.

Skills

Marketing experience

Copywriting

Email marketing platforms

Organization

Attention to detail

Team collaboration

Multi-channel marketing

Analytics tools

Opera passion

Tools

Prospect2

Tessitura

Google Data Studio

Job description

Lyric Opera of Chicago is seeking a marketing professional to lead advertising campaigns across print, digital, radio, and in-venue promotions. You will coordinate with media agencies, create promo codes, manage ticket sales relationships, and support audience engagement initiatives.

You should have 2+ years in marketing, strong copywriting, and experience with email platforms (Prospect2 a plus). The role is office-based with occasional events, offering a competitive benefits package.