Open Source Community Manager, Kiro Crew, Open Source Strategy & Marketing

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 138,000 - 187,000; Full time

Job summary

Amazon Web Services, Inc. is seeking an Open Source Community Manager for Kiro Crew to bridge internal energy with external developer growth.

You will own daily community operations, design onboarding flows, run events, and amplify releases while partnering with engineering and product marketing for authentic, two-way feedback. You will cultivate relationships, publish tutorials, and lead initiatives that turn visitors into engaged contributors, shaping roadmap input from the community

Qualifications

• 6+ years of professional non-internship marketing experience.
• Experience using data and metrics to drive improvements.
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables).
• Experience building, executing and scaling cross-functional marketing programs.
• Experience communicating results to senior leadership.

Responsibilities

• Run the community day to day. Triage issues, moderate channels, answer and route questions, keep response times low.
• Build the newcomer-to-contributor pipeline. Design welcome flows, starter docs, good first issues, and mentorship. Shepherd PRs to merge, grow repeat contributors into trusted reviewers, and recognize top members through a champions program.
• Run recurring rituals. Community calls, office hours, AMAs, and challenges that turn visitors into regulars.
• Create content and represent the project. Publish blogs, tutorials, and samples. Show up at meetups, hackathons, and conferences with hands-on workshops.
• Amplify releases. Partner with engineering and DevRel to turn changelogs into launch stories across community channels and social.
• Drive audience growth. Identify channels that reach the right developers, run experiments, measure what brings contributors who stay, and double down on what works. Build ecosystem relationships with adjacent tools and frameworks.
• Be the community's voice inside AWS. Bring developer pain points and opportunities into roadmap conversations. Partner with PMM to keep positioning grounded in how developers actually talk about the tool.
• Set the strategy. Define community health metrics and evolve the playbook as the project grows.

Skills

Data-driven marketing

Cross-functional leadership

Marketing analytics

Campaign execution

Senior stakeholder communication

Tools

Excel

Tableau

Job description

Description

Kiro Crew is an open source, persistent, self‑evolving coding agent built on Kiro CLI. It started as an internal Amazon project where hundreds of engineers adopted it, filed bugs, contributed features, and shaped the product through direct feedback with the engineering team. That internal culture of contribution and trust is the foundation this role inherits. Now Kiro Crew lives on GitHub, and we're opening this thriving internal community to the world. There's already an engaged developer base, established contribution norms, and a product team accustomed to building with community input. What's missing is someone to translate that internal energy into external growth among developers who don't yet know the project. We're looking for an Open Source Community Manager to own that transition. You'll be the two‑way bridge: representing the product to external developers while channeling their signal back to the team.

Key job responsibilities

• Run the community day to day. Triage issues, moderate channels, answer and route questions, keep response times low.
• Build the newcomer‑to‑contributor pipeline. Design welcome flows, starter docs, good first issues, and mentorship. Shepherd PRs to merge, grow repeat contributors into trusted reviewers, and recognize top members through a champions program.
• Run recurring rituals. Community calls, office hours, AMAs, and challenges that turn visitors into regulars.
• Create content and represent the project. Publish blogs, tutorials, and samples. Show up at meetups, hackathons, and conferences with hands‑on workshops.
• Amplify releases. Partner with engineering and DevRel to turn changelogs into launch stories across community channels and social.
• Drive audience growth. Identify channels that reach the right developers, run experiments, measure what brings contributors who stay, and double down on what works. Build ecosystem relationships with adjacent tools and frameworks.
• Be the community's voice inside AWS. Bring developer pain points and opportunities into roadmap conversations. Partner with PMM to keep positioning grounded in how developers actually talk about the tool.
• Set the strategy. Define community health metrics and evolve the playbook as the project grows.

About The Team

The Open Source Strategy and Marketing (OSSM) team includes veterans from top open source companies and foundations alongside passionate newcomers. We help AWS service teams effectively engage with open source communities, media, analysts, and customers—increasing the scope of our open source involvement and helping people understand why it matters.

How You'll Work

You'll own the community function for Kiro Crew: setting direction, bringing proposals, not waiting for assignments. You'll partner closely with engineering, product, and product marketing: leaning on them for technical depth and roadmap context, while bringing them community signal, ecosystem context, and amplification. You'll also coordinate with developer advocacy on events, content, and partner work.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 6+ years of professional non‑internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross‑functional marketing programs
• Experience communicating results to senior leadership

Preferred Qualifications

• Experience creating and executing integrated marketing lead generation campaigns using tactics that include live or virtual events, webinars, email, lead nurture programs, and CRM/sales insights
• Experience with Salesforce and Tableau

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 137,900.00 - 186,500.00 USD annually

USA, NC, Raleigh - 125,400.00 - 169,600.00 USD annually

USA, NY, New York - 137,900.00 - 186,500.00 USD annually

USA, WA, Seattle - 125,400.00 - 169,600.00 USD annually

Company

Amazon Web Services, Inc.

Job ID: A10522809