Open Rank Patient Care Coordinator (Entry - Intermediate)

CU Denver; Aurora (CO); Hybrid; USD 60,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Tuition benefit

ECO Pass

Job summary

University of Colorado Anschutz Medical Campus in Aurora, CO, is seeking an Open Rank Patient Care Coordinator (Entry - Intermediate) to identify patients not reaching healthcare goals and provide outreach and direct patient communication under the Medical Director.

The role is split between the Lowry and Cherry Creek Internal Medicine Clinics, ambulatory primary care practices for adults with complex conditions.

Qualifications

• Bachelor's degree in biological sciences, nutrition, nursing, health, human services, psychology, counseling, social work, public health or a directly related field from an accredited institution.
• One year of professional level experience in health-related field for the intermediate level.

Responsibilities

• Run and interpret patient reports to target patient outreach.
• Conduct patient outreach calls regarding preventive care and chronic disease management.
• Work with population health team, nurses, and medical assistants in a team-based approach to meet patient needs.
• Assist patients in following through with their treatment plan and document in electronic health records.
• Obtain outside records for improved communication and documentation concerning a patient's care.

Skills

Microsoft Office

Epic EMR

Communication skills

Team collaboration

Education

Bachelor's degree in biological sciences or related field

Bachelor's degree in health sciences or related field

Tools

Epic EMR

MS Excel

Job description

University of Colorado Anschutz Medical Campus

Department: Medicine - General Internal Medicine

Job Title: Open Rank Patient Care Coordinator (Entry - Intermediate)

Position #: 00729521 - Requisition #: 41274

Job Summary

The Division of General Internal Medicine at the University of Colorado School of Medicine is seeking a Patient Care Coordinator to identify patients not reaching healthcare goals to provide outreach and direct patient communication under the direction of the Medical Director. This position will be split between the Lowry and Cherry Creek Internal Medicine Clinics, ambulatory primary care practices that care for patients age 18 and older with complex medical conditions. This is an exciting opportunity to provide top-shelf patient care, particularly for candidates that are interested in gaining experience in the healthcare industry.

Key Responsibilities

• Run and interpret patient reports to target patient outreach.
• Conduct patient outreach calls regarding preventive care, chronic disease management (diabetes, hypertension etc.) and accessing the health care system.
• Work collaboratively with population health team, nurses, and medical assistants in a team-based approach to meet the needs of a patient.
• Assist patients in following-through with their treatment plan and document efforts in their electronic health records.
• Obtain outside records for improved communication and documentation concerning a patient's care.

Work Location

Hybrid - This role is eligible for a hybrid schedule of 1-2 days per week in each clinic (2-4 days overall) and as needed for in-person meetings.

Why Join Us

The Division of General Internal Medicine (GIM), established at the University of Colorado in 1977, was one of the first GIM divisions established within the United States. Building on a rich history and tradition, our GIM Division has undergone significant change and evolution to maintain our goal of being a national leader in patient care, medical education and health services research.

We take our three-part mission of patient care, medical education, and research seriously. Each of our affiliated institutions has its own unique medical care programs. These programs, when taken together, provide a wide breadth and depth of clinical experiences that allows our trainees to experience virtually all aspects of inpatient and ambulatory medical care.

Why work for the University?

We have AMAZING benefits and offerexceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
  • Vacation Days: 22/year (maximum accrual 352 hours)
  • Sick Days: 15/year (unlimited maximum accrual)
  • Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Minimum Qualifications

Entry Level

• Bachelor's degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, public health or a directly related field from an accredited institution.

Intermediate Level

• Bachelor's degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, public health or a directly related field from an accredited institution.
• One (1) year of professional level experience in health-related field.

Substitution

A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Experience in ambulatory healthcare.
• Experience working as part of an interdisciplinary healthcare team.
• Experience with electronic medical records, Epic preferred.
• Customer service experience.

Conditions of Employment

• Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.

Knowledge, Skills and Abilities

• Excellent computer literacy including experience with Microsoft Office Suite (including Excel, Word, PowerPoint, and Outlook).
• Basic knowledge of electronic medical records systems (i.e. Epic).
• Excellent communication skills and enjoy interacting with patients, health care providers, and care teams.
• Able to simultaneously speak with a patient or provider and take notes.
• Some knowledge of medical terminology, preventative procedures, etc.
• Able to work with minimal supervision.
• Creative and proactive in taking initiative.
• Professional, responsible, and persistent.
• Able to think critically and find solutions to a variety of problems.
• Comfortable working with patients experiencing difficulties or barriers.

Anticipated Pay Range

Entry Level: $60,257 - $80,744

Intermediate Level: $65,574 - $87,869

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [e-mail].

Background Check Statement

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.