Onsite Supervisor | Adecco Staffing | Fletcher, NC

The Adecco Group; Fletcher (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

The Adecco Group is seeking an Onsite Supervisor to act as the liaison and employment agent for candidates and associates through recruiting, onboarding, and assignment. This role focuses on building strong relationships, achieving KPIs/SLA metrics, and ensuring excellent client delivery.

You will administer postings, plan workforce pipelines, conduct interviews, and guide candidates through onboarding while maintaining accurate records and providing coaching for interviews and roles.

Qualifications

• High school diploma or equivalent with 3–5 years of related work experience.
• 2–5 years in the service provider industry preferred.
• Proven track record of customer satisfaction and building strong relationships.

Responsibilities

• Administers job postings and conducts workforce planning to ensure a steady talent pipeline.
• Builds and maintains relationships with active and passive candidates.
• Conducts behavioral interviews to assess fit and qualifications.
• Meets recruitment KPIs and client SLA metrics for quality delivery.
• Facilitates candidate and client interviews and prepares briefs.

Skills

Organizational skills

Multitasking

Communication

Customer service

Process orientation

KPI management

MS Office

Database skills

Candidate relationship building

Education

High school diploma or equivalent

Tools

MS Office

Database skills

Job description

About this role

The Onsite Supervisor acts as the candidate’s/associate’s employment “agent” (i.e., liaison) and point of contact through the recruiting, onboarding, and assignment lifecycle. This position must ensure satisfaction by maintaining a solid working relationship with our candidates/associates – showing appreciation for their performance and contributions, sharing their importance to our organization, and reinforcing the benefits of working for Adecco. This position is also accountable for meeting performance KPI and SLA metrics to ensure excellent client delivery.

What you’ll be doing

Recruiting/Skill Marketing

• Administers job postings in various systems.
• Anticipate and understand the local talent market and implement a workforce planning strategy to ensure a continuous pipeline of quality talent.
• Attend to all candidates that contact the onsite, whether in person or online, ensuring that all candidates are provided with correct information about Adecco, offers, job guidance, and training and development programs clearly and professionally.
• Builds and maintains relationships with both passive and active candidates.
• Complies with and executes required recruitment and submission activity KPIs.
• Conduct behavioral interviews to qualify candidates and determine the best placement options.
• Assesses candidates to ensure qualification match, cultural fit, and compatibility with client requirements.
• Conducts moderately complex searches leveraging Adecco and internet tools, analyzes results, and modifies as appropriate to meet needs inventory.
• Assist candidates with resumes, interview preparation, and coaching for specific roles.
• Complete candidate hiring/onboarding processes in accordance with client and organizational requirements.
• Build and maintain a pipeline of candidates in anticipation of future client fulfillment requests
• Builds successful recruiting strategies for professional skill sets.
• Create, implement and manage innovative strategies to attract top talent and increase retention.
• Extends offer of assignment, including compensation and bill rate negotiation.
• Facilitates interviews with candidates and customers, including candidate preparation and client brief.
• Conducts debrief with the candidate and customer following the interview.
• Performs second-level screenings of prospective candidates, ensuring adherence to all federal, state, and local laws and regulations and Company policies in the prescreening process.
• Develops candidate executive summary for resume submittal.
• Maintain and update candidate/associate records in the tracking database.

Job Requirements

A high school diploma or equivalent and 3-5 years of equivalent work experience required. A minimum of two to five years in the service provider industry is preferred. Must have a proven track record – measured by customer satisfaction service levels, increased responsibilities, and successful working relationships with colleagues and management.

• Excellent organizational, multi-tasking, communication, and customer service skills.
• Process- and KPI- oriented.
• Excellent MS Office (Word, Excel & PowerPoint) and database skills and the ability to learn new software are required.
• Capable of problem resolution and task prioritization.
• Demonstrated ability to build and maintain strong candidate relationships and networks.
• High energy, results-driven, and solution-oriented attitude.

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccogroup.com/privacy-policy/candidate-privacy-information-statement-en

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance

Posting date: 09-28-2026