Onsite Supervisor

Surge Staffing; Baltimore (MD); On-site; USD 52,000 - 78,000; Full time

Job summary

Surge Staffing in the Baltimore area seeks an Onsite Supervisor to help drive new revenue growth and oversee vendor relationships, orders, and client service within the Surge Management program.

The role requires developing sales strategies for new accounts, coordinating with field management, and ensuring profitability while delivering excellent service to clients across locations.

Qualifications

• High school diploma or equivalent required, some college coursework or equivalent business experience preferred
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet
• Ability to travel to various locations (e.g., customer sites, other company offices) as needed
• Excellent written and verbal communication skills
• Ability to work with team members and independently
• Strong customer service orientation
• Ability to develop and implement sales strategies and close techniques
• Experience with vendor management systems and invoicing processes
• Ability to work in a fast-paced, competitive environment
• Leadership and initiative to identify successful techniques

Responsibilities

• Perform a variety of administrative tasks that support the overall mission of quality performance
• Manage Surge Management VMS system and ensure all orders are filled promptly
• Train offices on Surge Management usage across branches
• Collaborate with sub-vendors, establish sub-vendors, sign service agreements, and monitor invoicing
• Handle RFPs, paperwork, and account setup in Avionte
• Audit Sub-Vendors for compliance within the Surge Management Program
• Negotiate vendor agreements to ensure profitability for Surge Management
• Communicate with Surge Management clients to ensure satisfactory service
• Monitor and drive overall billing growth for Surge Management on a weekly/monthly/quarterly basis

Job description

Onsite Supervisor is responsible for identifying, prospecting and securing business opportunities to support new revenue growth. This includes overall responsibility for:

1) developing and implementing sales strategies for new account prospects

2) working with field management to plan and

3) achieving profit results in assigned areas consistent with predetermined forecasts/expectations.

Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.

PRIMARY FUNCTIONS

• Perform a variety of administrative tasks that support the overall mission of quality performance
• Manage Surge Management VMS system and ensure all orders are getting filled immediately
• Work with offices that utilize Surge Management in their branches and train them how to use the system
• Working with sub-vendors, establishing sub-vendors, signing service agreements, and checking invoicing
• RFP, paperwork, and establishing the accounts in Avionte
• Auditing Sub-Vendors to ensure compliancy throughout the Surge Management Program
• Negotiating Vendor agreements to ensure profitability for Surge Management
• Communicating with Surge Management clients ensuring satisfactory service
• Making sure the overall billing for Surge Management is increasing weekly/monthly/ quarterly

QUALIFICATIONS

• High school diploma or equivalent required, some college coursework or equivalent business experience preferred
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet
• Ability to travel to various locations (e.g., customer sites, other company offices) as needed
• Ability to communicate effectively and tactfully with others
• Ability to work with other team members as well as independently
• Cooperative, team-oriented, patient, calm under pressure
• Strong written and verbal communication skills
• Ability to provide excellent customer service to all clients
• Ability to advise, counsel, guide and influence the opinions and decisions of others
• Ability to analyze and evaluate people, data and things to determine courses of action
• Previous business development experience including developing sales strategies, conducting cold calls, making sales presentations, closing techniques and developing service and
• pricing proposals
• Proprietary and confidential. Internal use only 01/2020
• Ability to demonstrate success working in a fast-paced, highly competitive, deadline-oriented environment
• Self-motivated with exhibited sense of urgency in all sales and service related activity
• Exceptional communication, presentation, follow-up, negotiation, and closing skills. Strong emphasis on listening skills
• Ability to work effectively in team environments
• Strong leadership skills, initiative and creativity with the ability to identify and convey successful techniques and approaches

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Job Type: Full-time