Onsite Services Crib Associate Full Time East Alton, IL

Grainger; East Alton (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

Grainger in the United States is seeking an Onsite Services Crib Associate to support warehouse and inventory tasks. You will receive products, process backorders, and pick, stage, and ship orders to meet customer expectations.

Requirements include a High School Diploma, 1+ year of related experience, ability to lift 25–60 lbs, and proficiency with computerized scanning and SAP. This role emphasizes customer service and accurate inventory control.

Qualifications

• 1+ years of experience in related field.
• Lift 25 to 60 lbs.
• Operate computerized scanning equipment and PC-based programs including SAP.
• Customer service and sales growth oriented.

Responsibilities

• Receive product from multiple sources and maximize cube space.
• Process backorders to fulfill customer orders and meet ready times.
• Picks & stages customer orders to meet goals and expectations.
• Pick and prepare orders for customers with tracking.
• Perform inventory counts to ensure accuracy.
• Grounds keeping and trash collection to provide a clean appearance.
• Support customer service by assisting customers picking up and loading product.
• Resolve customer problems promptly to retain loyalty.

Skills

Customer service

Sales growth oriented

Education

High School Diploma or equivalent

Tools

SAP

Job description

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com.

Work Location Type: On Site

Req Number 335777

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com.

Compensation

This position is hourly. The anticipated base pay compensation range for this position is $20.15 and $25.20

Rewards And Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

Onsite Services Crib Associates (OSCA) perform warehouse and inventory management responsibilities and functions to support inventory integrity, order processing – picking, packing, staging, and shipping, and general maintenance and housekeeping responsibilities to provide a safe and clean work environment. You will report to On-Site Service Manager.

You Will

• Receive product from multiple sources including Grainger competitors; put away product and maximize cube space
• Process backorders to fulfill customer orders and meet order ready times
• Picks & stages customer orders to achieve our goals and Customer expectations
• Pick and prepare orders for customer. (**tracking items removed from crib**)
• Perform inventory counts to ensure inventory accuracy
• Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees
• Support customer service by assisting customers picking up and loading product
• Resolve customer problems promptly in a manner to retain and promote customer loyalty

You Have

• High School Diploma or equivalent
• 1+ years of experience in related field
• Lift 25 to 60lbs
• Operate computerized scanning equipment and PC based programs including SAP
• Customer service and sales growth oriented

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.