Onsite Service Technician

Illinois Crane Inc; Peoria (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Illinois Crane Incorporated in Decatur, IL is seeking a Crane Technician to install, inspect, maintain and repair hoist and crane equipment. This role requires hands-on work in industrial environments and a commitment to safety.

You will troubleshoot, perform preventive maintenance, and interface with customers to deliver reliable service. A strong background in cranes, hoists, and electrical/mechanical systems is essential, along with a valid driver's license and the ability to work at height.

Qualifications

• 5+ years troubleshooting cranes and hoist equipment.
• Experience with 3-phase motors, VFDs, contactors, and circuits.
• Overhead crane and scissor lift experience required.
• Associate’s degree in Industrial Electrician or Electro-Mechanical Tech preferred.
• Able to work at height in extreme temperatures and noisy locations; physically demanding.
• Valid driver’s license with clean driving record.
• Ability to work independently and communicate status clearly.

Responsibilities

• Service overhead crane systems and hoists through quality installations.
• Perform OSHA-equivalent inspections; document warranty work and troubleshoot breakdowns.
• Carry out preventive maintenance and respond to emergency service calls.
• Interface with customers and office to repair equipment as needed.
• Make electrical and/or mechanical adjustments or repairs with/without drawings.
• Maintain rapport with customers; suggest improvements and methods.
• Document service and installation actions via forms and inspection checklists.
• Maintain professional presentation, timeliness, and organization.
• Develop knowledge of applicable codes for overhead cranes.
• Responsible for company equipment including vehicles and tools.

Skills

Independence

Customer interaction

Communication

Safety mindset

Physical stamina

Education

Associate degree in Industrial Electrician or Electro-Mechanical Tech

Tools

3-phase motors

VFDs

Contactors

Electrical circuits

Hand tools

Electrical meter

Job description

24/7 emergency service always available to our customers.

A rewarding career serving the manufacturing industry awaits you at Illinois Crane! As an employee at Illinois Crane Incorporated, you will enjoy being part of a dedicated team of professionals– a group of experts providing plant automation and material handling solutions on a daily basis to some of the largest manufacturers in the Midwest!Illinois Crane is always looking for people experienced in the plant automation/material handling field who are eager to work in a dynamic, team-oriented environment. The company seeks people with exceptional skills… people with the drive and desire to provide superior service to their customers …people that always strive for the highest level of professionalism …people who want to SUCCEED!

Lift Solutions Holdings provides end-to-end industrial lifting solutions. We offer OSHA compliance inspections, crane equipment, aftermarket services and parts for overhead cranes and other lifting equipment. Lift Solutions is committed to driving progress and efficiency. Our dedication to excellence and customer satisfaction ensures that every industry benefits from our expertise, state-of-the-art technology, and unwavering commitment to sustainability and safety. We are hiring a Crane Technician to join the team in Decatur, IL. The Crane Technician will provide quality installation, inspections, maintenance and repair service for hoist and crane equipment. A Crane Technician will also uphold the highest level of professional integrity and ethics as required to instill customer confidence and continued success in service.

Duties & Responsibilities

• Service overhead crane systems and hoists by performing quality installations.
• Perform OSHA equivalent inspections; documenting and completing warranty work; troubleshooting breakdowns.
• Perform preventive maintenance; and respond to emergency service/breakdown calls.
• Support customers by effectively interfacing with customer and office in repairing equipment as needed.
• Perform electrical and /or mechanical adjustments or repairs with or without engineered drawings.
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements.
• Document service and installation actions by completing forms, reports, and inspection checklist.
• Maintain professional presentation, timeliness, appearance, and organization in all areas.
• Develop a working knowledge of Federal, State, and local codes for overhead cranes and hoists.
• Responsible for company equipment including, company vehicle(s), tools, etc.

Requirements

Education & Qualifications

• 5 or more years’ troubleshooting cranes and hoist equipment is required.
• Experience with 3-phase motors, VFDs, contactors, and circuits.
• Previous overhead crane and scissor lift experience required.
• Associate’s degree with concentration in Industrial Electrician, Electro-Mechanical Technology, preferred.
• Ability to work at height, in extreme temperature and noisy locations. This is a physically demanding job involving standing, walking, sitting and the ability to lift 50-100lbs.
• Perform inspections to OSHA criteria.
• Ability to work independently.
• Capable of dealing directly with the customer and representing self and company in a professional manner.
• Communication skills both internally and externally, informing both the company and the customer the status of the job.
• Quality and results driven while maintaining a safety mindset.
• Required to use own hand tools and meter.
• Must have a valid driver’s license with a good driving record.